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[IDV #ZTE-803919]: IDV won't boot

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  • Subject: [IDV #ZTE-803919]: IDV won't boot
  • Date: Fri, 12 Jan 2024 17:49:21 -0700
> Hi Yuan,
> I got a new Macbook Pro a week ago and installed IDV.  I think it work for 2 
> days and now it won’t boot.  I’ll get a dashboard window and a pinwheel, no 
> map window.  I force quit to kill the pinwheeling.
> 
> Things I tried based off of past tickets:  I did an uninstall, cleared my 
> cache with a rm -rf ~/.unidata/, reinstalled, and I still can’t get it to 
> boot from the IDV icon in launch, nor the runidv.
> 
> MacBook Pro:  Nov 2023, Chip Apple M3 Pro, Memory 36GB, running Sonoma 14.2.1
> 
> The only time I got it to boot was after unplugging external monitors, but it 
> seemed to be a fluke and won’t boot again with no additional monitors.
> 
> Any ideas?
> Thanks,
> Keah
> --
> Keah Schuenemann, PhD
> Professor of Meteorology
> Metropolitan State University of Denver
> 
> 
> 
Hi Keah,

It looks like there is some conflicts with other applications running on the 
Mac, could you close all applications or restart your
Mac and launch IDV first? This process helps ensure that the IDV is starting in 
a clean environment without interference from other applications that may be 
running in the background. 

Yuan

Ticket Details
===================
Ticket ID: ZTE-803919
Department: Support IDV
Priority: Normal
Status: Open
===================
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