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[IDV #VOV-758977]: IDV freezes upon start up

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  • Subject: [IDV #VOV-758977]: IDV freezes upon start up
  • Date: Sat, 13 Jan 2024 13:45:30 -0700
> Hi Yuan,
> 
> Yes, exactly that. The dashboard window opened with no problem, but the map 
> view window got stuck while loading. I left it alone for an hour hoping that 
> it would eventually load. It never did. Even my computer acknowledged that 
> the application was not responding.
> 
> Anamaria
> 

Hi Anamaria,

Since you can successfully ran the IDV once, I believe the problem is due to 
some conflicts with other Apps on your mac. I read an online report that 
Grammarly Desktop caused the sweethome3d app to hangs and sweethome3d is a 
java3d app. Could
you try to close Apps on your Mac one by one and launch the IDV to find out 
which is the problem?

Thanks,
Yuan

Ticket Details
===================
Ticket ID: VOV-758977
Department: Support IDV
Priority: Normal
Status: Open
===================
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