This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Full Name: Ian Anderson > Email Address: address@hidden > Organization: Plymouth State University > Package Version: 6.0u1 build date:2021-07-29 17:09 UTC > Operating System: Windows 10 > Hardware: Java: home: C:\Program Files\IDV_6.0u1\jre version: 1.8.0_282 > j3d:1.6.1 fcs fcs > Description of problem: Error connecting to: adde.ssec.wisc.edu > No images satisfy the selection criteria > > I am trying to view GOES-East 10.7m IR data from 2020 and I am not sure why I > cannot view any data from before this current year. Is there a way for me to > view this data? Specifically from 4/1/2020 - 8/30/2020. > > ****************** > Stack trace: Hi Ian, We only provide more recent data, for those archive data you may want to contact the SSEC data center. As UNIDATA community, you should be able to get some volume of data for free. Yuan Ticket Details =================== Ticket ID: KTD-514042 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.