This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Thank you! > > How would I go about contacting them and getting the data? Online when I > click on the GOES-13 link I am unable to access it. > > ?Ian Anderson > B.S. Atmospheric Science, SUNY Albany > Intended M.S. Applied Meteorology, Plymouth State University > address@hidden > https://www.ssec.wisc.edu/datacenter/ and https://www.ssec.wisc.edu/cdp/main Yuan > ________________________________ > From: Unidata IDV Support <address@hidden> > Sent: Tuesday, April 12, 2022 4:11 PM > To: Ian Anderson <address@hidden> > Cc: address@hidden <address@hidden> > Subject: [IDV #KTD-514042]: Satellite Data > > CAUTION: This email originated from outside of the University System. Do not > click links or open attachments unless you recognize the sender and know the > content is safe. > > > > Full Name: Ian Anderson > > Email Address: address@hidden > > Organization: Plymouth State University > > Package Version: 6.0u1 build date:2021-07-29 17:09 UTC > > Operating System: Windows 10 > > Hardware: Java: home: C:\Program Files\IDV_6.0u1\jre version: 1.8.0_282 > > j3d:1.6.1 fcs fcs > > Description of problem: Error connecting to: adde.ssec.wisc.edu > > No images satisfy the selection criteria > > > > I am trying to view GOES-East 10.7m IR data from 2020 and I am not sure why > > I cannot view any data from before this current year. Is there a way for me > > to view this data? Specifically from 4/1/2020 - 8/30/2020. > > > > ****************** > > Stack trace: > > Hi Ian, > > We only provide more recent data, for those archive data you may want to > contact the SSEC data center. As UNIDATA community, you > should be able to get some volume of data for free. > > Yuan > > Ticket Details > =================== > Ticket ID: KTD-514042 > Department: Support IDV > Priority: Normal > Status: Open > =================== > NOTE: All email exchanges with Unidata User Support are recorded in the > Unidata inquiry tracking system and then made publicly available through the > web. If you do not want to have your interactions made available in this > way, you must let us know in each email you send to us. > > > Ticket Details =================== Ticket ID: KTD-514042 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.