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> Hello. > > I have selected the correct parameter in the example in the > sample_eta_grid.nc. No isentropic display was generated. > > I have tried again with sample_ruc_grid.nc. An isentropic display was > generated. When I add an isentropic display from the file > sample_eta_grid.nc, the View windows becomes blank. The previously > created isentropic display from sample_ruc_grid.nc also disappears. > > The command line/terminal shows this output. > > I tried sample_eta and sample_ruc, both worked without error. Two options here: first, remove or rename the .undiata folder from your account in the Window machine. Second, reinstall the idv from a new download installer. Let me know if either one of these steps can help. Yuan Ticket Details =================== Ticket ID: HBW-391539 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.