This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
> Hello. > > It looks like you are using some sort of MacOS. I'm using Windows 10 64 bit . > > I downloaded the IDV 5.7 Windows 64 bit installer from this page, > https://www.unidata.ucar.edu/downloads/idv/current/index.jsp. I > installed it with administrative right. As I go through the IDV 5.7 > workshop, at the section 3.2.11, I'm unable to create the isentropic > topography display. The command line print out "could not find > method:setColorFill: on > class:ucar.unidata.idv.control.TopographyControl". I'm attaching the > screenshot again. I downloaded the IDV 5.6 64 bit Windows installer. > The same problem again. I tried again on a different Windows 64 bit > computer.It has the same result. > > Could you confirm using a PC with Windows 10 64 bit that the Windows > 64 bit version of IDV 5.7 doesn't have such problem. I do not have any > Apple computer to test it. > > Yunus. > > Please check the derived parameter you selected, it should be "Potential Temperature IsoSurface (from theta), you must have selected a different one. I tested the window 64 and no problem too. Yuan Ticket Details =================== Ticket ID: HBW-391539 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.