This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Has your computer's IP address changed? For example, I registered my UCAR ethernet IP address, so if I try to access openarchive.ssec.wisc.edu via the IDV software on the UCAR wireless network I get the user ID and project # dialog. Cece Unidata IDV Support Ticket Details =================== Ticket ID: ISV-470955 Department: Support IDV Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.