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[IDV #TBF-580156]: IDV 5.3 no longer starts up

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  • Subject: [IDV #TBF-580156]: IDV 5.3 no longer starts up
  • Date: Tue, 14 Mar 2017 08:47:35 -0600
Hi Wayne,

I think there may be two problems going on.

First, update your Windows graphics driver. That's what that screenshot you sent
us indicates you need to do.

Second, you may have a corrupt .unidata directory
(\Users\<username>\.unidata). Please move that directory out of the way if the
first solution does not work.


Best,

Unidata IDV Support

> Hi, I installed IDV 5.3 on Windows 7 (64-bit) on a PC with 32 GB RAM and it 
> was working fine until I tried working with some large (several GB) netCDF 
> files. I had to kill the program because it was unresponsive, but now 
> whenever I try to restart IDV, I see the Dashboard briefly, but then it 
> quits. I tried running runidv.bat in a command window so that I could see the 
> errors generated. Below are the error messages:
> 
> [cid:part1.995BD2CB.01FCCD13@umanitoba.ca]
> 
> I've tried rebooting the computer, uninstalling and reinstalling IDV, 
> reinstalling Java, and I even tried installing the previous version of IDV, 
> but nothing seems to fix the problem.
> 
> If you can provide any assistance with this, I would appreciate it.
> 
> Thank you,
> 
> Wayne Chan
> Centre for Earth Observation Science
> University of Manitoba
> Winnipeg, Canada
> 
> 
> 


Ticket Details
===================
Ticket ID: TBF-580156
Department: Support IDV
Priority: Normal
Status: Closed
===================
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