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Craig, Sorry for coming into this discussion late. I was on vacation last week. The error message pretty much says it all. You do not have permission to create a directory in your home directory which is very odd. Also the path of your home directory is strange and I wonder if your home directory is misconfigured somehow on your windows machine. As described earlier, you can alter where the IDV thinks the home directory is with the -userpath argument, but I think that is putting a band-aid on the problem rather than actually solving the real problem which is that your machine may be misconfigured. http://www.unidata.ucar.edu/software/idv/docs/userguide/misc/CommandLineArguments.html Best, Unidata IDV Support > Support, > > Where exactly do I add the ./runIDV -userpath <user directory to use> > > @echo off > > REM > ############################################################################## > REM Script: runIDV.bat > REM > REM Purpose: script to launch the IDV on Windows > REM > REM Syntax: runIDV.bat <idv options> > REM > REM Notes: In past versions of the IDV, users had to change this script to > REM manipulate memory settings. The IDV now configures the appropriate > memory. > REM Users can also change the memory via the Preferences menu. In > exceptional > REM situations where the IDV may not start due to memory issues, it may be > REM necessary to bootstrap the memory size. In this case, please uncomment > the > REM idv_memory section below and subsequently choose memory via the > Preferences > REM menu. Be sure to comment it out that after setting the memory via the > REM Preferences if you want the preference to take effect. > REM A similar problem exists with "PermGenSpace" memory. This can also be > set in > REM the Preferences under the System Tab. However, if you cannot start the > IDV > REM and have error messages about "PermGenSpace", uncomment the > REM idv_maxpermgensize=128 line below and then start the IDV. Set this value > REM in the Preferences, then comment out the line again and restart the IDV. > REM > ############################################################################## > > setlocal > > FOR /F "tokens=*" %%i IN ('jre\bin\java -cp idv.jar > ucar.unidata.idv.IdvCommandLinePrefs %* 2^>NUL') DO SET %%i > > IF %idv_memory%.==. ( > echo IDV failed to start. Please contact address@hidden > GOTO end) > > REM Stripping quotes > set idv_memory=%idv_memory:"=% > set idv_maxpermgensize=%idv_maxpermgensize:"=% > > REM See important note about this above. To bootstrap the IDV memory, > uncomment > REM the line below and set to a value in megabytes. > REM set idv_memory=512 > > REM See important note about this above. If you cannot start the IDV because > of > REM PermGenSpace errors, uncomment the line below. > REM set idv_maxpermgensize=128 > > @echo on > jre\bin\java -Xmx%idv_memory%m -XX:PermSize=%idv_maxpermgensize%m > -XX:MaxPermSize=%idv_maxpermgensize%m -XX:+DisableExplicitGC > -Didv.enableStereo=false -jar idv.jar %* > @echo off > > REM Use the line below instead if you want to use the D3D version of Java 3D > REM jre\bin\java -Xmx%idv_memory%m -XX:PermSize=%idv_maxpermgensize%m > -XX:MaxPermSize=%idv_maxpermgensize%m -XX:+DisableExplicitGC -Dj3d.rend=d3d > -jar idv.jar %* > > > endlocal > > :end > > > Thanks > Craig. > > > -----Original Message----- > From: Unidata IDV Support [mailto:address@hidden] > Sent: Monday, August 10, 2015 4:08 PM > To: address@hidden > Cc: address@hidden > Subject: [Support #GQY-438491]: Fwd: error after installation > > > Forgot attachment. > > > > -------- Original Message -------- > > Subject: error after installation > > Date: 2015-08-10 12:24 > > From: cecsr <address@hidden> > > To: address@hidden > > > > Support, > > > > IDV installs just fine. After installation when I launch the program I > > get the attached error. > > I select a different directory, but this error pops up every time I > > open the program. > > This is on a domain, where the c drive is protected. > > I have tried installing on the d drive, but the same error message > > comes up each time I launch IDV. > > > > Any suggestions? > > > > Thanks, > > Craig > > CSR > > Civil Engineering > > > > Craig, > Since you don't have the write permission in the c drive, you need to specify > and launch the IDV from command line: > > ./runIDV -userpath <user directory to use> > > or you can modify the runIDV script to add this info. > > Yuan > > Ticket Details > =================== > Ticket ID: GQY-438491 > Department: Support IDV > Priority: High > Status: Closed > > > Ticket Details =================== Ticket ID: GQY-438491 Department: Support IDV Priority: Urgent Status: Closed