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[IDV #EDH-410091]: IDV silent failure

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  • Subject: [IDV #EDH-410091]: IDV silent failure
  • Date: Thu, 22 Jan 2015 15:02:09 -0700
Matt,

Please update your Windows graphics driver.

Best,

Unidata IDV Support

> Hi
> Thank you for your reply. I have run the Batch file and a screen grab of the 
> Terminal window is attached.
> Regards,
> Matt
> 
> On Thursday, 22 January 2015 6:40 PM, Unidata IDV Support <address@hidden> 
> wrote:
> 
> 
> 
> Matt,
> 
> Please go to the Windows Command Prompt, change directory to where the IDV is
> installed and run the runIDV.bat command.
> 
> What are the errors that you see? Send them to us.
> 
> Best,
> 
> Unidata IDV Support
> 
> > Full Name: Matt Ruglys
> > Email Address: address@hidden
> > Organization: n/a
> > Package Version: 5.0u2
> > Operating System: Windows 7 with Java 7u75
> > Hardware: 64 bit Intel Core 2 Duo, 2.33GHz, 2GB RAM
> > Description of problem:
> >
> > I have installed IDV 5.0u2 but when I run it the Terminal window opens,
> > followed by the Splash Screen and the Dashboard. But then all those
> > windows close and the program fails. The Terminal window does not
> > stay open long enough to read or capture the text that appears. Any
> > ideas? Previously I have successfully installed IDV on an XP box and on
> > a Mac so I don't know what has gone wrong this time.
> >
> > Many thanks,
> > Matt
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: EDH-410091
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 
> 
> 
> 
> 
> 


Ticket Details
===================
Ticket ID: EDH-410091
Department: Support IDV
Priority: Normal
Status: Closed