[IDV #KCN-689298]: IDV Installer

Don & Barry,

Here is the output of mine

$ java  -version
java version "1.8.0_05"
Java(TM) SE Runtime Environment (build 1.8.0_05-b13)
Java HotSpot(TM) 64-Bit Server VM (build 25.5-b02, mixed mode)

Below Barry says, "we have /usr/bin/java 1.7_45, JDK 1.8_05 and Java 7u60", but
I want sure what version of Java we are dealing with before we

open Integrated\ Data\ Viewer\ Installer.app

Again, "java  -version" from the terminal says what?

The Installer.app simply invokes Java, so I would think it extremely unusual if
it complained about not finding Java if Java is clearly in the path. That is 
what
I am trying to get to the bottom of.

Best,

Unidata IDV Support

> Julien-
> 
> If you look at the image Barry sent, it shows:
> 
> java version "1.7.0_45"
> 
> This only seems to be a problem on Mavericks (10.9). Barry has tried on
> 2 different systems running that, but I can install it on my 10.8 system.
> 
> 
> Don
> 
> 
> 
> On 6/12/14 1:46 PM, Unidata IDV Support wrote:
> > Barry,
> >
> > I asked below what was the result of issuing (from the Terminal)
> >
> > java -version (there's a typo below)
> >
> > before opening the Installer.app
> >
> > What was the result of that?
> >
> > We install the IDV on OS X all the time so something unusual is happening
> > here. Not sure what it is yet.
> >
> > I also wonder if there is something in your Java preferences that is 
> > blocking
> > Java somehow.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> >> Same error of course.
> >> I am setup as admin, and can isntall anything. I even tried open as root
> >> with same result.
> >> Attached output. I do get the warning about the open command, before the
> >> launch error.
> >>
> >> Normal users at NOAA cannot install into /Applications, but I can
> >> install anywhere.
> >>
> >>
> >> On 6/12/14, 1:23 PM, Unidata IDV Support wrote:
> >>> Barry (not Brian, sorry, too much e-support),
> >>>
> >>> I am stumped here. Do the following:
> >>>
> >>> Double click on the IDV dmg. This should mount the IDV installer. Then 
> >>> issue the
> >>> following commands from the terminal:
> >>>
> >>> cd /Volumes/idv
> >>>
> >>> java -verion (what is the output here?)
> >>>
> >>> open Integrated\ Data\ Viewer\ Installer.app
> >>>
> >>> What happens?
> >>>
> >>> At NOAA, you have restricted permissions about where you can install 
> >>> stuff on OS
> >>> X, correct? I have seen problems before where the IDV is essentially 
> >>> confused
> >>> about what Java it should be using.
> >>>
> >>> Best,
> >>>
> >>> Unidata IDV Support
> >>>
> >>>> Hi,
> >>>> attached java info
> >>>> thanks barry
> >>>>
> >>>> On 6/12/14, 1:01 PM, Unidata IDV Support wrote:
> >>>>> Brian,
> >>>>>
> >>>>> When you go to System Preferences, Java, Java tab, what are the JRE
> >>>>> settings? Please provide a screen shot.
> >>>>>
> >>>>> Best,
> >>>>>
> >>>>> Unidata IDV Support
> >>>>>
> >>>>>> Hi,
> >>>>>> thanks for the reply - we have /usr/bin/java 1.7_45, JDK 1.8_05 and 
> >>>>>> Java
> >>>>>> 7u60 installed currently on
> >>>>>> MacOS 10.9.3.
> >>>>>>
> >>>>>>
> >>>>>> On 6/12/14, 12:41 PM, Unidata IDV Support wrote:
> >>>>>>> Barry,
> >>>>>>>
> >>>>>>> Actually the IDV for OS X comes with its own Java. In this case, it 
> >>>>>>> is the
> >>>>>>> install4j IDV *installer* that is complaining that it cannot find 
> >>>>>>> Java. Try
> >>>>>>> getting a version of Java available here: http://www.java.com/en/ and 
> >>>>>>> trying the IDV
> >>>>>>> installation process again.
> >>>>>>>
> >>>>>>> Please keep us up-to-date on your progress.
> >>>>>>>
> >>>>>>> Best,
> >>>>>>>
> >>>>>>> Unidata IDV Support
> >>>>>>>
> >>>>>>>> No dice on Mavericks, with latest JDK and Java (attached) ?
> >>>>>>>>
> >>>>>>>>
> >>>>>>> Ticket Details
> >>>>>>> ===================
> >>>>>>> Ticket ID: KCN-689298
> >>>>>>> Department: Support IDV
> >>>>>>> Priority: Low
> >>>>>>> Status: Open
> >>>>>>>
> >>>>>> --
> >>>>>>
> >>>>>> Barry McInnes
> >>>>>> 325 Broadway
> >>>>>> Boulder CO 80304
> >>>>>> (303)4976231
> >>>>>> address@hidden
> >>>>>>
> >>>>>>
> >>>>> Ticket Details
> >>>>> ===================
> >>>>> Ticket ID: KCN-689298
> >>>>> Department: Support IDV
> >>>>> Priority: Low
> >>>>> Status: Closed
> >>>>>
> >>>> --
> >>>>
> >>>> Barry McInnes
> >>>> 325 Broadway
> >>>> Boulder CO 80304
> >>>> (303)4976231
> >>>> address@hidden
> >>>>
> >>>>
> >>>>
> >>>
> >>> Ticket Details
> >>> ===================
> >>> Ticket ID: KCN-689298
> >>> Department: Support IDV
> >>> Priority: Low
> >>> Status: Closed
> >>>
> >>
> >> --
> >>
> >> Barry McInnes
> >> 325 Broadway
> >> Boulder CO 80304
> >> (303)4976231
> >> address@hidden
> >>
> >>
> >>
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: KCN-689298
> > Department: Support IDV
> > Priority: Low
> > Status: Closed
> >
> 
> --
> Don Murray
> NOAA/ESRL/PSD and CU-CIRES
> 303-497-3596
> http://www.esrl.noaa.gov/psd/people/don.murray/
> 
> 


Ticket Details
===================
Ticket ID: KCN-689298
Department: Support IDV
Priority: Low
Status: Closed