[IDV #KCN-689298]: IDV Installer

Don,

Thanks for the information. I did not see the earlier screenshot which gave me
the java version.

OK. This is very strange, but I did see something similar that Kevin Manross had
reported once.

http://www.unidata.ucar.edu/mailing_lists/archives/idvusers/2013/msg00037.html

I wonder if there is something similar going on here. In this scenario, the icon
is in a different environment as that of the user.

Are there multiple users on this system, perhaps an admin and regular users? Was
Java installed as admin or as a regular user? I am starting to think that Java
was installed as one user (admin or otherwise) and the IDV as another. We think 
we are in one environment, but, in fact we are in another where we cannot find 
Java.

Try a couple of things:

Execute this binary:

/Volumes/idv/Integrated\ Data\ Viewer\ 
Installer.app/Contents/MacOS/JavaApplicationStub

What happens?

Alternatively, make sure to run the installation script as the same user that
originally installed Java.

Thanks for your patience and please keep us up-to-date on your progress.

Best,

Unidata IDV Support

> Julien-
> 
> On 6/12/14 2:36 PM, Unidata IDV Support wrote:
> 
> > Again, "java  -version" from the terminal says what?
> 
> Attached is the image that Barry sent before which shows the output from
> java -version as you requested.
> 
> > The Installer.app simply invokes Java, so I would think it extremely 
> > unusual if
> > it complained about not finding Java if Java is clearly in the path. That 
> > is what
> > I am trying to get to the bottom of.
> 
> Yes, it is confusing.  Other users may find the same problems.
> 
> Don
> 
> > Best,
> >
> > Unidata IDV Support
> >
> >> Julien-
> >>
> >> If you look at the image Barry sent, it shows:
> >>
> >> java version "1.7.0_45"
> >>
> >> This only seems to be a problem on Mavericks (10.9). Barry has tried on
> >> 2 different systems running that, but I can install it on my 10.8 system.
> >>
> >>
> >> Don
> >>
> >>
> >>
> >> On 6/12/14 1:46 PM, Unidata IDV Support wrote:
> >>> Barry,
> >>>
> >>> I asked below what was the result of issuing (from the Terminal)
> >>>
> >>> java -version (there's a typo below)
> >>>
> >>> before opening the Installer.app
> >>>
> >>> What was the result of that?
> >>>
> >>> We install the IDV on OS X all the time so something unusual is happening
> >>> here. Not sure what it is yet.
> >>>
> >>> I also wonder if there is something in your Java preferences that is 
> >>> blocking
> >>> Java somehow.
> >>>
> >>> Best,
> >>>
> >>> Unidata IDV Support
> >>>
> >>>> Same error of course.
> >>>> I am setup as admin, and can isntall anything. I even tried open as root
> >>>> with same result.
> >>>> Attached output. I do get the warning about the open command, before the
> >>>> launch error.
> >>>>
> >>>> Normal users at NOAA cannot install into /Applications, but I can
> >>>> install anywhere.
> >>>>
> >>>>
> >>>> On 6/12/14, 1:23 PM, Unidata IDV Support wrote:
> >>>>> Barry (not Brian, sorry, too much e-support),
> >>>>>
> >>>>> I am stumped here. Do the following:
> >>>>>
> >>>>> Double click on the IDV dmg. This should mount the IDV installer. Then 
> >>>>> issue the
> >>>>> following commands from the terminal:
> >>>>>
> >>>>> cd /Volumes/idv
> >>>>>
> >>>>> java -verion (what is the output here?)
> >>>>>
> >>>>> open Integrated\ Data\ Viewer\ Installer.app
> >>>>>
> >>>>> What happens?
> >>>>>
> >>>>> At NOAA, you have restricted permissions about where you can install 
> >>>>> stuff on OS
> >>>>> X, correct? I have seen problems before where the IDV is essentially 
> >>>>> confused
> >>>>> about what Java it should be using.
> >>>>>
> >>>>> Best,
> >>>>>
> >>>>> Unidata IDV Support
> >>>>>
> >>>>>> Hi,
> >>>>>> attached java info
> >>>>>> thanks barry
> >>>>>>
> >>>>>> On 6/12/14, 1:01 PM, Unidata IDV Support wrote:
> >>>>>>> Brian,
> >>>>>>>
> >>>>>>> When you go to System Preferences, Java, Java tab, what are the JRE
> >>>>>>> settings? Please provide a screen shot.
> >>>>>>>
> >>>>>>> Best,
> >>>>>>>
> >>>>>>> Unidata IDV Support
> >>>>>>>
> >>>>>>>> Hi,
> >>>>>>>> thanks for the reply - we have /usr/bin/java 1.7_45, JDK 1.8_05 and 
> >>>>>>>> Java
> >>>>>>>> 7u60 installed currently on
> >>>>>>>> MacOS 10.9.3.
> >>>>>>>>
> >>>>>>>>
> >>>>>>>> On 6/12/14, 12:41 PM, Unidata IDV Support wrote:
> >>>>>>>>> Barry,
> >>>>>>>>>
> >>>>>>>>> Actually the IDV for OS X comes with its own Java. In this case, it 
> >>>>>>>>> is the
> >>>>>>>>> install4j IDV *installer* that is complaining that it cannot find 
> >>>>>>>>> Java. Try
> >>>>>>>>> getting a version of Java available here: http://www.java.com/en/ 
> >>>>>>>>> and trying the IDV
> >>>>>>>>> installation process again.
> >>>>>>>>>
> >>>>>>>>> Please keep us up-to-date on your progress.
> >>>>>>>>>
> >>>>>>>>> Best,
> >>>>>>>>>
> >>>>>>>>> Unidata IDV Support
> >>>>>>>>>
> >>>>>>>>>> No dice on Mavericks, with latest JDK and Java (attached) ?
> >>>>>>>>>>
> >>>>>>>>>>
> >>>>>>>>> Ticket Details
> >>>>>>>>> ===================
> >>>>>>>>> Ticket ID: KCN-689298
> >>>>>>>>> Department: Support IDV
> >>>>>>>>> Priority: Low
> >>>>>>>>> Status: Open
> >>>>>>>>>
> >>>>>>>> --
> >>>>>>>>
> >>>>>>>> Barry McInnes
> >>>>>>>> 325 Broadway
> >>>>>>>> Boulder CO 80304
> >>>>>>>> (303)4976231
> >>>>>>>> address@hidden
> >>>>>>>>
> >>>>>>>>
> >>>>>>> Ticket Details
> >>>>>>> ===================
> >>>>>>> Ticket ID: KCN-689298
> >>>>>>> Department: Support IDV
> >>>>>>> Priority: Low
> >>>>>>> Status: Closed
> >>>>>>>
> >>>>>> --
> >>>>>>
> >>>>>> Barry McInnes
> >>>>>> 325 Broadway
> >>>>>> Boulder CO 80304
> >>>>>> (303)4976231
> >>>>>> address@hidden
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>
> >>>>> Ticket Details
> >>>>> ===================
> >>>>> Ticket ID: KCN-689298
> >>>>> Department: Support IDV
> >>>>> Priority: Low
> >>>>> Status: Closed
> >>>>>
> >>>>
> >>>> --
> >>>>
> >>>> Barry McInnes
> >>>> 325 Broadway
> >>>> Boulder CO 80304
> >>>> (303)4976231
> >>>> address@hidden
> >>>>
> >>>>
> >>>>
> >>>
> >>>
> >>> Ticket Details
> >>> ===================
> >>> Ticket ID: KCN-689298
> >>> Department: Support IDV
> >>> Priority: Low
> >>> Status: Closed
> >>>
> >>
> >> --
> >> Don Murray
> >> NOAA/ESRL/PSD and CU-CIRES
> >> 303-497-3596
> >> http://www.esrl.noaa.gov/psd/people/don.murray/
> >>
> >>
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: KCN-689298
> > Department: Support IDV
> > Priority: Low
> > Status: Closed
> >
> 
> --
> Don Murray
> NOAA/ESRL/PSD and CU-CIRES
> 303-497-3596
> http://www.esrl.noaa.gov/psd/people/don.murray/
> 
> 


Ticket Details
===================
Ticket ID: KCN-689298
Department: Support IDV
Priority: Low
Status: Closed