This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
David, Great, glad to help. Best Wishes, Unidata IDV Support > > On Oct 2, 2012, at 1:41 PM, Unidata IDV Support wrote: > > > >> For clarification, are you starting the IDV from the doc icon or from > > >> the icon in the IDV application folder? > > Support, > > The answer is yes. (That is, I've tried it both ways. But then, the shortcut > on the Dock just points to the application, so it's not surprising that the > result is the same.) > > > > >> + Reinstall the OS X version of the IDV. > > I went further, and deleted the previously installed version first. (I had > installed the OS X version on top of the attempt to install the generic Java > version, which in turn was installed on top of a previous version of the > IDV.) Then I installed the OS X version from scratch. > > Result: it works! > > > >> + We wonder if this may be a Snow Leopard issue which is now behind > > >> Mountain Lion, and Lion. Upgrade OS X if possible. > > It's a moot point because the installation-from-scratch works under Snow > Leopard, but unfortunately, several other applications that we use locally > don't yet run under Lion or Mountain Lion, so upgrading the OS isn't feasible > yet. > > Thanks for the suggestion that lead to a solution! > > -- Dave > > ************************************************************ > * Dr. Dave Dempsey | ^ ___ \|/ * > * Dept. of Geosciences | ) ^ /||_||\ --0-- * > * San Francisco State University | ) ) / ||_|| \ /|\ * > * 1600 Holloway Ave. | ) ) / ||_|| \ * > * San Francisco, CA 94132 | ) ) / ||_|| \ ^ * > * | ) ) ) > ||_|| \ * > * Phone: (415) 338-7716 | ) ) )~||~||~~~~ \~~* > * FAX: (415) 338-7705 | ) ) ) ) ~ ~ ~ ~ ~ ~* > * Email: address@hidden | ) ) ) ) ) ~ ~ ~ ~ * > ************************************************************ > > > > > Ticket Details =================== Ticket ID: KNU-307252 Department: Support IDV Priority: Normal Status: Closed