[Support #OOD-935953]: Right-clicking on chart produced by data probe/time series gives a different menu in Windows than other operating systems. [1001]

> 
> Yuan and Julien -
> 
> Thanks for getting this fixed so quickly!   Bob is planning on testing
> this today and he'll let you know if he finds anything else.
> 
> I also asked if you want us to continue sending you the IDV bugs as we
> find them or if you would rather if we did not send them to you at all.
> Can you let me know what you'd prefer?   Until I hear otherwise from
> you, I'll keep sending them (they usually come a few at a time after our
> weekly meetings).

Hi Becky,
        I would expect the SSEC developers to  have some consideration of the 
limit resources in the Unidata side when you sending tickets. By saying so, I 
would like to see some coordinated effort to put into each ticket, either 
trying to solve the problem first, and/or to work together on the ticket. 



Yuan 
> 
> Thanks again!
> - Becky
> 
> 
> 
> > Hi Yuan,
> >
> > This problem is a high priority item for us to get fixed in McIDAS-V.
> > We're planning on looking into it, but do not yet have a programmer
> > assigned.   I'll have the programmer contact you when he starts to
> > look at it.  If you get around to looking at this before we do, can
> > you please let me know?   That way, we're both not working on the same
> > items at the same time.
> >
> > Along those lines, do you want us to continue sending you the IDV bugs
> > as we find them, or would you rather if we did not send them to you at
> > all?
> >
> > Thanks, Yuan!
> >
> > (This didn't send an automated response from your system, so I didn't
> > have a ticket number to reply to.  Hope it's okay that I'm not sending
> > this to support-idv.  Let me know if you have a ticket number and want
> > me to resend it.)
> >
> > - Becky
> 
> On 8/19/2011 2:32 PM, Unidata IDV Support wrote:
> > Dear User,
> >
> > Your issue should be fixed. Please confirm tomorrow.
> >
> > Best,
> >
> > Unidata IDV Support
> >
> >
> >>
> >> This is a big problem with users on some platforms, because they cannot 
> >> access some of the menus.   They appear to work fine on Windows, but the 
> >> menus do not appear on Macs.
> >>
> >>
> >>
> >> ----==== Inquiry ====----
> >> 1001
> >>
> >> ----==== Summary ====----
> >> Right-clicking on chart produced by data probe/time series gives a 
> >> different menu in Windows than other operating systems.
> >>
> >> ----==== Request ====----
> >> 2011-04-13 - Bob Carp
> >> When you right click on a chart produced by a Data Probe/Time Series on 
> >> Windows, there is one menu when you hold down the right mouse button, and 
> >> another when you release it. The menu that comes up when you release the 
> >> mouse button can only be gotten to through Windows. The menu that you see 
> >> in Windows when you hold down the mouse button is the only one that you 
> >> can get to through other operating systems.
> >>
> >> You can also get to the menu you see when you hold down the mouse when you 
> >> go to (In the Layer Controls tab) 
> >> View->Chart->Chart:...->Properties... There should be a way to 
> >> access both of these menus on all platforms. As right now, certain options 
> >> to change the chart can only be done through Windows.
> >>
> >>
> >> ################################################################################
> >>
> >> http://dcdbs.ssec.wisc.edu/inquiry-v/index.php?inquiry=1001
> >>
> >>
> >
> > Ticket Details
> > ===================
> > Ticket ID: OOD-935953
> > Department: Support IDV
> > Priority: High
> > Status: Closed
> >
> 
> 


Ticket Details
===================
Ticket ID: OOD-935953
Department: Support IDV
Priority: High
Status: Open