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Hi there, > I cleared the caveData and this fixed the problem for a day or so. The > problem returned, > and I cleared the caveData again this morning and the problem has persisted > this time. > What are next steps I should take? If there is any more information you may > need from me > please let me know! > > Thank you for your time. Thank you for bringing this to our attention again. It seems this is because of an issue with our server. I think we have temporarily addressed the issue, but we have not narrowed down the root of the issue. Please let us know how CAVE is responding now, if you clear caveData and restart CAVE? Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer NSF Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: NDN-329238 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with NSF Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.