[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #NDN-329238]: Reloading scans

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #NDN-329238]: Reloading scans
  • Date: Tue, 02 Apr 2024 19:48:55 -0600
Hi there,

> Thank you for your help - you really are stellar! I cleared caveData and 
> restarted, and the 
> program is working flawlessly again. No further issues. Thank you for your 
> time.

Great, I'm glad the issue has cleared up.
It's still something we're working on a permanent fix for, so if it occurs 
again, please don't
hesitate to reach out and let us know.
I'll also reach out once I know we've come up with a fix for good.
Thanks!

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: NDN-329238
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
Unidata inquiry tracking system and then made publicly available through the 
web.  If you do not want to have your interactions made available in this way, 
you must let us know in each email you send to us.