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[AWIPS #NDN-329238]: Reloading scans

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  • Subject: [AWIPS #NDN-329238]: Reloading scans
  • Date: Mon, 25 Mar 2024 14:12:20 -0600
Hi there,

> For 2 different days, I have had issues with scans not automatically loading 
> in.
> From the Nexrad view, and selecting a radar site, the scans will not 
> automatically
> update when new scans come in. For example, if I went into KCLE at 1930, the 
> next
> radar scan at 1936 would not load in at all. What can I do to fix this? Is 
> there
> something I may have inadvertently changed that made this occur?
>
> Thank you for your time and your help.

Please shut down CAVE, clear caveData
(https://unidata.github.io/awips2/appendix/common-problems/#removing-cavedata), 
and 
then restart CAVE.  The problem should now be fixed and new radar data should 
update
as it becomes available.
Please let us know if this fixes the problem.

Thanks!

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: NDN-329238
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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