This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi there, Thank you for using our reporting form. We received your submission. > Installation: CAVE - Direct Linux > Version: 20.3.2-2 > Specific Menu or Resource: Satellite > Description: No GOES products for at least a day Thank you for reporting this issue, and sorry for the inconvenience. We have addressed the issue and all products should be available and updating now. Please clear caveData (https://unidata.github.io/awips2/appendix/common-problems/#mac) and restart CAVE, and that should work. If you continue to experience missing data or any other issues, please don't hesitate to let us know. Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer NSF Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform