[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #HFF-258231]: AWIPS Problem Report

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #HFF-258231]: AWIPS Problem Report
  • Date: Thu, 21 Dec 2023 14:06:39 -0700
Hi there,

> Thank you for your quick response! My computer is a 2021 14-inch MacBook Pro. 
> It has the
> Apple M1 Pro CPU along with 32 gb of RAM,1 tb of SSD storage, and a 16 core 
> GPU. The 
> version of MacOS that I am running is Sonoma 14.1.2. I have not been able to 
> load any model
> data with this computer regardless of the version of CAVE that I have used.
>
> I have attached all the error message outputs in a .txt file. 
> Thank you so much for your help!

Sorry it's taken me a bit to get back to you. Can you just confirm for me, this 
happens no 
matter which model and which menu item you choose from the Models Menu?

Have you also tried loading model data from either the Volume Browser
(https://unidata.github.io/awips2/cave/d2d-gridded-models/) or the Product 
Browser 
(https://unidata.github.io/awips2/cave/d2d-perspective/#product-browser) as 
well?


--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: HFF-258231
Department: Support AWIPS
Priority: Low
Status: Open
===================
NOTE: All email exchanges with NSF Unidata User Support are recorded in the 
Unidata inquiry tracking system and then made publicly available through the 
web.  If you do not want to have your interactions made available in this way, 
you must let us know in each email you send to us.