[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #MHV-312997]: Models on MacOS Issue

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #MHV-312997]: Models on MacOS Issue
  • Date: Thu, 21 Dec 2023 14:30:37 -0700
Hi there,

Thank you for filling out our problem reporting form.  We received your entry:

> Specific Menu Item or Resource: models
> Description: an internal error occured during: "Product Loader" '. This does 
> not seem to be server dependent. 

I'm sorry CAVE is giving you some issues.

When you say "it does not seem to be server dependent", which servers have you 
tested it with?
Can you tell me what version of MacOS you're running?  Have you ever had a 
previous version of CAVE installed 
on this machine with which you were successfully able to display model data?

Does this issue also occur if you try and use the Volume Browser or Product 
Browser to load model data?

Thanks for you help.
--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform