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[AWIPS #QLB-140418]: Issues Loading RGB & Model Parameters (20.3.2-1)

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  • Subject: [AWIPS #QLB-140418]: Issues Loading RGB & Model Parameters (20.3.2-1)
  • Date: Thu, 21 Dec 2023 10:21:34 -0700
Hi there,

> I removed any references of PYTHONHOME, PYTHONPATH, and JAVA_HOME, cleared my 
> 'caveData', 
> and did a fresh install (20.3.2-1) after restarting my computer.
>
> Unfortunately, I'm running into the same issues as before. Sorry for the 
> inconvenience
> and I appreciate the help!

Hmmm.... Could you please also try removing the anaconda directory from your 
path, stopping
CAVE, clearing caveData 
(https://unidata.github.io/awips2/appendix/common-problems/#windows)
and restarting once more.

If the same behavior persists, can you please send me another shot of AlertViz 
like you did
in the first email?
Thank you.
 
--Shay Carter

She/Her/Hers
AWIPS Software Engineer
NSF Unidata

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you receive: 
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Ticket Details
===================
Ticket ID: QLB-140418
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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