This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi Ryan, It looks like you are running CAVE directly on Windows. Do you also happen to have the VM version installed (http://unidata.github.io/awips2/install/install-cave/#method-1-linux-virtual-machine)? If you do, could you try running CAVE inside the VM (virtual machine) and see if you are able to connect to EDEX. Otherwise, have you had any network changes recently? Any new firewall or network protections added or changed on the machine? New router or modem? We are unable to reproduce the problem, which is leading us to believe your machine isn't able to properly talk to our EDEX server, which would most likely be the result of a networking issue. Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: KTL-166701 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.