This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
Hi there, > I am having trouble getting CAVE to work. Previously, I installed CAVE > several months ago > and had it working. However, I have not consistently logged in much in 2023. > > Now, when I try to log in I get this message. See attached image. Do you have > any > suggestions on how to get CAVE back up and running? We have seen this problem caused on Windows because of IPv6 connections (instead of IPv4). Please see our website on how to fix the issue: http://unidata.github.io/awips2/appendix/common-problems/#windows-cave-start-up-error Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: XWS-531130 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.