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[AWIPS #NLY-733318]: EDEX Server for University of Wyoming

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #NLY-733318]: EDEX Server for University of Wyoming
  • Date: Thu, 30 Sep 2021 10:13:49 -0600
Hi Harrison,

> My classmate says he can't even get to opening CAVE because the visual
> studios app for C++ is causing issues crashing his system previously
> mentioned.

Was he sure to follow the exact steps listed on our website?:
http://unidata.github.io/awips2/install/install-cave/#method-2-direct-windows-install

We also have a video walk through that might be easier.  If he didn't download 
the 
exact version of C++ Build Tools, I would suggest uninstalling all packages on 
his
machine and following along with this video:
https://www.youtube.com/watch?v=QAuBSsSp9Ak

The direct Windows installation is very picky about exactly what downloads are 
installed
and in the correct order even.  It's unfortunate it's such a pain.

Also, it might be more helpful if he opens a support tickets himself, and then 
we can
trouble shoot with him directly?  Either way, we're happy to help. Hopefully a 
full
reinstallation can solve his problem.

Thanks.

--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

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you receive: 
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Ticket Details
===================
Ticket ID: NLY-733318
Department: Support AWIPS
Priority: High
Status: Open
===================
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