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Hi there, > He said he had 8 gb of ram and 165 gb of open disk space (about half full). That *should* be fine to run CAVE. Could he start it up again and try to take a screenshot of whatever errors are happening? On a Windows, using this key combo will prompt for a selection box for a screen capture: window key + shift + s Thanks. --Shay Carter She/Her/Hers AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: NLY-733318 Department: Support AWIPS Priority: High Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.