[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #NLY-733318]: EDEX Server for University of Wyoming

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #NLY-733318]: EDEX Server for University of Wyoming
  • Date: Thu, 23 Sep 2021 14:46:04 -0600
Hi Harrison,

> One of my classmates tried running the visualization app on his laptop 
> but it kept crashing the system for him.

Do you know if he was seeing any actual errors from CAVE when this was 
happening?

> This is the system he's trying to use:
> Processor: AMD Ryzen 3 3250U with Radeon Graphics, 2600 Mhz, 2 Core(s), 4
> Logical Processor(s)
> BaseBoard Manufacturer: ASUSTeK COMPUTER INC.
> System Model: VivoBook_ASUSLaptop X412DAP_F412DA
> OS Name: Microsoft Windows 10 Home

Do you know how much disc space and how much RAM the machine has?
Having an AMD graphics card can cause problems when trying to load/render 
some products, but it shouldn't be causing CAVE to crash.

I could see if either the machine is out of disc space or if there isn't
very much RAM, then that could possibly be causing the issues.


--Shay Carter

She/Her/Hers
AWIPS Software Engineer
UCAR - Unidata

If you're interested, please feel free to fill out a survey about the support 
you receive: 
https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform

Ticket Details
===================
Ticket ID: NLY-733318
Department: Support AWIPS
Priority: High
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.