This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
>When I bring that up, the fields on the right initially load with Question >Marks then turn to just Dashes. I am looking under the >Satellite Menu and >scrolling down to GLM. (I don't have a GLM Products option under/in the GOES >East Conus field) Hmm, it sounds like you have an older version of CAVE. What OS is your CAVE? Also have you installed our latest CAVE 18.2.1 software (http://unidata.github.io/awips2/install/install-cave/)? We updated in July including all new Satellite menu options. Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: IFT-622442 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.