This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
>Can you please tell me what all firewall exceptions we need to have in >place to run cave? It seems that it has changed a few times over the >last few years & I want to be sure we have everything covered. I just >added 149.XXX.XXX.XXX port 9581 (this didn't used to be needed). Is >this a cloud service that will have changing IPs or will it be static? The IP you should be using is the following: 149.165.157.40. It shouldn't change. You probably will need both port 9581 and 9582. It's hard to say what other configurations are needed without more detail on your current firewall. Are you doing outbound filtering and using exceptions? Try with that information and let me know if it is working correctly. >Also, there is a bug in the centos 7 installation when root's login >shell is tcsh. I just kept fixing it with every installation, but it is >still there. By default the variable LD_LIBRARY_PATH is not set, but >/etc/profile.d/awips2.csh tries to append to it. You could check to see >if the variable is already set & if it is then append to it. This line >causes a failure: >setenv LD_LIBRARY_PATH $LD_LIBRARY_PATH:/usr/lib64 This has been updated in our latest AWIPS release which will be available tomorrow morning. Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: EIF-716251 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.