This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
The IP addresses have changed with the update of our new AWIPS release. We have 2 EDEX servers. the *.188 was the EDEX server that we had been using for the last few years and still has 18.1.1 on it. At the time of our upgrade on Wednesday, we switched the edex-cloud.unidata.ucar.edu URL to point our new server (*.89) that is running 18.2.1. What URL are you using when the localization box pops up? Where are you seeing the "Unable to determine user authorization" error? http://unidata.github.io/awips2/install/install-cave/#edex-connection Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: EIF-716251 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.