This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
>We recently downloaded AWIPS II/GFE successfully but are having an issue >decoding model (grib2) data. The data apparently are ingesting, but the error >message that >we are getting concerns the decoding. Is it possible that we are missing a >library and that the software needs to be re-installed? If necessary, we can >send you the data log >so that you can see the type of error we are receiving. >Incidentally, we tested our ability to view radar data and are having no >issues. Hi, What model data are you trying to decode? Is it data coming from NOAAPort? Can you also please send the contents of the error message and possibly a grib2 file that you are having issues with? Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://forms.gle/tKG5SY9YJw4vBRVXA Ticket Details =================== Ticket ID: HRB-954371 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.