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>Hopefully, this is the additional supporting information that you are asking >for: >This. From edex-ingestGrib-20210423.log : >INFO 2021-04-23 11:26:08,834 3238 [Ingest.GribSplit-6] JmsPooledProducer: EDEX >- Creating AMQ producer Ingest.GribDecode ERROR 2021-04-23 11:26:08,854 3239 >[Ingest.GribDecode-4] PythonDecoderFactory: Error instantiating python >>decoder GribDecoder from jar >/awips2/edex/lib/plugins/com.raytheon.edex.plugin.grib.jar >jep.JepException: <type 'exceptions.ImportError'>: libpng12.so.0: cannot open >shared object file: No such file or directory >at >/awips2/edex/data/utility/common_static/base/python/DecoderInterface.loadModule(DecoderInterface.py:50) > ~[na:na] >Let us know what else we do to help you understand the problem that we're >having. Ahh yes that error helps, this is an issue with the installer (and will be fixed in future builds). Looks like you are going to have to download the libpng12 library and create a symbolic link. Do the following steps as root: cd /usr/lib64 wget https://git.wageningenur.nl/aflit001/tools/-/raw/91e437fbd8e3f5ea3488999688f06225e14eff7a/aflit001/lib/libpng12.so.0.49.0 chmod 775 libpng12.so.0.49.0 ln -s libpng12.so.0.49.0 libpng12.so ln -s libpng12.so.0.49.0 libpng12.so.0 Restart EDEX and you should be able to ingest your grib file! Thanks, Tiffany Meyer AWIPS Lead Software Engineer UCAR-Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://forms.gle/tKG5SY9YJw4vBRVXA Ticket Details =================== Ticket ID: HRB-954371 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.