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Hi there, > I think I uncovered the issue.... > When I follow the links and symbolic links found in local > folders, /usr/ directories, and system folders labeled Python 2.7, > they all take me to a version of Python 3.8, not 2.7 I don't > really know what a solution will be just yet, but that's the > problem. And it's a issue I had created a few months ago when I > installed 3.8 to get another weather viewer working. > > Until I solve this or replace it with the original Python 2.7, > nothing we do in the on the CAVE preferences is going to work. > So I've learned a few things along the way. Thanks for your help. Yes, that sounds like that would indeed be the problem. If you wanted to install Python 2.7, I believe the link on our website for the "python-awips.pkg" should have the correct version of python in it: http://unidata.github.io/awips2/install/install-cave/#download-and-installation-instructions_3 Also, just as a heads up -- we hope to make another release of AWIPS with new updates to version 18 in the near future, but also hopefully by the end of the year we hope to make a release of a new version of AWIPS (version 20). Version 20 of AWIPS will actually use python3, so if you don't wish to add python2 on your machine for other reasons you might be able to wait until we put out version 20. Although, it will be at least several months for that version to come out. I'm glad that we worked through your problems, and at the very least you were able to install it successfully on your work machine as well. Thanks! --Shay Carter AWIPS Software Engineer UCAR - Unidata If you're interested, please feel free to fill out a survey about the support you receive: https://docs.google.com/forms/d/e/1FAIpQLSeDIkdk8qUMgq8ZdM4jhP-ubJPUOr-mJMQgxInwoAWoV5QcOw/viewform Ticket Details =================== Ticket ID: AAY-314532 Department: Support AWIPS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.