[AWIPS #GQT-347449]: awips trouble with model products

> We are using the FX CAVE client. The system begins to load a data set, for 
> example HRRR Height AGL Cloud Ceiling from volume browser and after a few 
> seconds of trying to load the data, the system turns off completely. When I 
> reboot, I have the error message displaying.

I'm not able to diagnose this problem with CAVE since Unidata does not support 
the NWS AWIPS release.  In the Unidata AWIPS documentation I state that 
connecting to the Unidata cloud server (edex-cloud.unidata.ucar.edu) with a NWS 
client is *not supported*, that some data products will display, but not all.  

If would be best if you determine who installs and maintains AWIPS for your FAA 
offices and contact them for support. 

Best,

Michael James
Unidata

Ticket Details
===================
Ticket ID: GQT-347449
Department: Support AWIPS
Priority: Normal
Status: Open
===================
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