[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

[AWIPS #JVY-788354]: CAVE doesn't load model data

This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.

  • Subject: [AWIPS #JVY-788354]: CAVE doesn't load model data
  • Date: Fri, 10 Jun 2016 14:09:15 -0600
Hi Chris,

It's difficult to diagnose this with the information given.  Is this occurring 
after updating?  If so then there may be a conflict with files that already 
exist in ~/caveData (just a guess).  Can you remove ~/caveData and reconnect to 
confirm that the problem persists?

If so, it would be good to tail the request log in a terminal (with the command 
"edex log request") and then start CAVE again and select the Models menu and 
see if it loads. It's also a good idea to check the log file 
/awips2/data/pg_log/postgresql-Friday.log for errors.

I know that the Volume Browser "Volume" menu takes some time to populate.  If 
you select it once and then leave the window open, does it ever show green 
squares next to model names to indicate availability?







> Hi, I've been putting our CAVE installation through its paces and the
> client doesn't seem to be able to find/load any model grids.  I've tried
> through the volume browser (does not show any grids to select) as well as
> the Models menu directly (nothing happens).  I've attached screen shots of
> both.  Checked our EDEX server and all of the model data are there.  I
> thought it might be an internal network issue but other products
> (satellite, radar, etc...) load.  Ideas?
> 
> Thanks,
> Chris
> 
> --
> 
> Dr. Christopher C. Hennon
> Chair and Associate Professor
> Department of Atmospheric Sciences
> UNC Asheville
> 
> 1 University Heights
> CPO #2450
> Asheville, NC 28804
> 
> 1.828.232.5159 (phone)
> 1.828.232.5046 (fax)
> 
> http://www.atms.unca.edu/chennon
> 
> 

Ticket Details
===================
Ticket ID: JVY-788354
Department: Support AWIPS
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.