This archive contains answers to questions sent to Unidata support through mid-2025. Note that the archive is no longer being updated. We provide the archive for reference; many of the answers presented here remain technically correct, even if somewhat outdated. For the most up-to-date information on the use of NSF Unidata software and data services, please consult the Software Documentation first.
David, My guess is that netCDF-java can't make sense of the coordinate system in the files, which is a prerequisite for the NetCDF Subset Service (NCSS) being able to understand them. You can test this theory by opening the files under the "CoordSys" tab in ToolsUI and seeing Ryan > Dear THREDDS support team, > > We sent this support request to you back in September and haven't heard back > from anyone so we are resending. Any help you could provide would be most > appreciated. Thank you. > > David Huie > > From: David Huie > Sent: Friday, September 02, 2016 9:43 AM > To: 'address@hidden' > Cc: address@hidden > Subject: Problem processing test NetCDF 4 files > > Dear THREDDS support team, > > We have been trying to set up NetCDF Subset Service of our test THREDDS > server, and although it does work with test files provided by TDS > installation, we have no luck processing the files from NOAA or SSEC. > > Test files from NOAA are downloaded from here: > http://www.goes-r.gov/products/data/ABI-L1b-ContFullDisk.html > > while SSEC files can be founded here: > https://dl.dropboxusercontent.com/u/53125944/Sample%20GOES%20files%20from%20SSEC%20--%20cspp-geo-grb-v0.3-referenceoutput.tar > > If you don't want to download the whole archive, and in order to reproduce > this locally, one of the test files we have trouble processing can be > downloaded from here: > https://www.dropbox.com/s/a84158cee2qvlv4/OR_ABI-L1b-RadF-M4C04_G16_s20161811455312_e20161811500122_c20161811500177.nc?dl=0 > > Error we are constantly getting: > > **Failed to find FeatureDatasetFactory for= > /usr/local/tds/apache-tomcat-8.5.4/content/thredds/public/dataset/FD/OR_ABI-L1b-RadF-M4C04_G16_s20161811455312_e20161811500122_c20161811500177.nc > datatype=IMAGE > > NCSS is enabled in threddsConfing.xml, we even tried compiling netcdf library > though we don't intend to write our own netcdf files. > > When opened with NetCDF ToolsUI program, test file supplied above can be > successfully verified, and it's indeed gridded dataset. > > Any help would be appreciated, > Thanks in advance. > > Regards, > David Huie > > > > [Blue Sky transparent logo -- small size] > President > Blue Sky Data Services, LLC > 137 S. Courtenay Blvd., No. 615 > Merritt Island, FL 32952 > > Tel: 321-271-1155 > E-mail: address@hidden<mailto:address@hidden> > Website: www.blueskydataservices.com<http://www.blueskydataservices.com/> > > > Ticket Details =================== Ticket ID: XPY-504678 Department: Support THREDDS Priority: Normal Status: Open =================== NOTE: All email exchanges with Unidata User Support are recorded in the Unidata inquiry tracking system and then made publicly available through the web. If you do not want to have your interactions made available in this way, you must let us know in each email you send to us.