[THREDDS #BEQ-669858]: Help - GetMap request on featureCollection dataset failed on "

can you try with the 4.3.17 release candidate at:

ftp://ftp.unidata.ucar.edu/pub/thredds/4.3/4.3.17/thredds.war 

> Frederic,
> 
> I've just tried to reproduce the issue you are seeing again, and I could not. 
>  Everything seems to work as expected, using Tomcat 7.0.27 to serve TDS 
> 4.3.17 (current release candidate) on Windows 7.  Are you still seeing this 
> issue?
> 
> -Lansing
> 
> > Dear support,
> >
> > I made many test case on different configurations (Windows and Linux) and i 
> > finaly identified the strange behaviour with the "featureCollection" 
> > dataset.
> > Described bellow :
> >
> > 1 - Fresh install of tomcat7 and thredds_4.3.16 with the configuration i 
> > use (previously sended to you) : it Works.
> > 2 - Stop tomcat ; Restart tomcat : The GetMap failed on several date (No 
> > data displayed in godiva client)
> > 3 - Stop tomcat ; clear the ~tomcat7/content/thredds/cache/collection 
> > directory (rm *); Restart tomcat7 : it Works again.
> >
> > I played this test case in Tomcat7/WindowsXP and Tomcat7/debian64 
> > configuration with the same result. I hope that you will be able de 
> > reproduce it.
> >
> > Best regards.
> >
> > Frederic
> >
> >
> > ________________________________________
> > De : Frederic BONNEAUDEAU
> > Envoyé : samedi 6 avril 2013 08:17
> > À : address@hidden
> > Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
> > featureCollection dataset failed on "
> >
> > Thank you for the information, i will continue my investigations and keep 
> > you informed.
> >
> > Best Regards,
> >
> > Frederic
> > ________________________________________
> > De : Unidata THREDDS Support [address@hidden]
> > Envoyé : vendredi 5 avril 2013 21:44
> > À : Frederic BONNEAUDEAU
> > Cc : address@hidden; Frederic BONNEAUDEAU
> > Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
> > dataset failed on "
> >
> > Frederic,
> >
> > I am using:
> >
> > Windows 7 Professional (64 bit)
> > Apache-Tomcat 7.0.35
> > jdk1.7.0_07
> > jre7
> >
> > -Lansing
> >
> > On 4/4/2013 10:53 PM, Frederic BONNEAUDEAU wrote:
> > > New Client Reply: Help - GetMap request on featureCollection dataset 
> > > failed on "
> > >
> > > Hello Support,
> > >
> > > Thank you for your answer. It seems to be a twisted configuration issue.
> > > Would you tell me on which OS you try to reproduce my issue 
> > > (Lunix/Windows version, 32/64) and JDK (or OpenJDK) version used for 
> > > tomcat runtime.
> > > I suspect a JVM issue on my debian and would try with the same 
> > > configuration you used.
> > >
> > > Best Regards,
> > >
> > >
> > > ________________________________________
> > > De : Unidata THREDDS Support [address@hidden]
> > > Envoyé : mardi 2 avril 2013 21:50
> > > À : Frederic BONNEAUDEAU
> > > Cc : address@hidden
> > > Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
> > > dataset failed on "
> > >
> > > Hello Frederic,
> > >
> > > Unfortunately, I have been unable to reproduce the error you have 
> > > observed.  I am using your catalog (with appropriate paths) and the 
> > > single data file you sent me.  I have viewed the variables in the file 
> > > using Godiva2, generated animations, etc. without issue.  For the record, 
> > > I am using apache-tomcat-7.0.27, but I also was able to use 
> > > apache-tomcat-6.0.35 without issue .
> > >
> > > If you can provide any additional information about the conditions 
> > > surrounding the error, we could try again to see what you are seeing.
> > >
> > > Regards,
> > >    Lansing Madry
> > >    Unidata
> > >    Boulder, Colorado
> > >
> > >> Good Morning Support,
> > >>
> > >> Did you succeed to reproduce the issue i logged, or do you miss some 
> > >> extra information ?
> > >>
> > >> Regards,
> > >>
> > >> Frederic.
> > >>
> > >> ________________________________________
> > >> De : Frederic BONNEAUDEAU
> > >> Envoyé : samedi 23 mars 2013 09:56
> > >> À : address@hidden
> > >> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
> > >> featureCollection dataset failed on "
> > >>
> > >> Good Morning Support,
> > >>
> > >> Thank you for your quick answer.
> > >>
> > >> To anwser your question, there was only one file in the collection for 
> > >> the test case i ran (the file i send).
> > >>
> > >> As i was getting troubles, i have reduced the complexity of my test case 
> > >> by including only one file in the collection (that has produced the same 
> > >> issue "Invalid Range exception").
> > >>
> > >> My test case Walkthrough :
> > >> 1 - Stop tomcat6
> > >> 2 - Update the catalog.xml file to keep only one "featureCollection" in 
> > >> configuration
> > >> 3 - Copy only one file in the collection directory
> > >> 4 - Remove all log files
> > >> 5 - Start tomcat6
> > >> 6 - http://localhost:8080/thredds
> > >> 7 - Click on "Best Tile series"
> > >> 8 - Check the dataset with godiva2
> > >> 9 - Notice & record the issue.
> > >>
> > >>
> > >> May it can help.
> > >> Let me know if you need more information.
> > >>
> > >> Regards,
> > >>
> > >>
> > >>
> > >> ________________________________________
> > >> De : Unidata THREDDS Support [address@hidden]
> > >> Envoyé : vendredi 22 mars 2013 17:50
> > >> À : Frederic BONNEAUDEAU
> > >> Cc : address@hidden
> > >> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on 
> > >> featureCollection dataset failed on "
> > >>
> > >> Good Morning Frederic,
> > >>
> > >> Thank you for packaging all of your log files so completely for us.  We 
> > >> would like to trck down the bug you are seeing, which may involve WMS 
> > >> code.  In order for us to track it down, we need more of the files in 
> > >> the collection, of which you sent us one.  How large is the collection?  
> > >> It would be helpful if you could tar them up and send them to us.
> > >>
> > >> Regards,
> > >> Lansing Madry
> > >> Unidata
> > >> Boulder, Colorado
> > >>
> > >>> Full Name: frederic bonneaudeau
> > >>> Email Address: address@hidden
> > >>> Organization: Steria
> > >>> Package Version: 4.3.16
> > >>> Operating System: Debian 3.2.0-2-amd64
> > >>> Hardware:
> > >>> Description of problem: Hi,
> > >>>
> > >>> I get some troubles trying to use the "featureCollection" dataset 
> > >>> feature
> > >>> of thredds server.
> > >>>
> > >>> GetMap request failed for most of the "forcast_time" requested, 
> > >>> throwing a
> > >>> "ucar.ma2.InvalidRangeException :  Illegal Range for dimension 0: last
> > >>> requested 10 > max 8".
> > >>>
> > >>> The issue occurs for all datasetTypes except "Files" datasetType, even
> > >>> if i put only one file in the collection.
> > >>>
> > >>> Can i get a little help (logs, conf and datas in attachment
> > >>>
> > >>> Regards,
> > >>>
> > >>>
> > >>>
> > >>>
> > >>
> > >> Ticket Details
> > >> ===================
> > >> Ticket ID: BEQ-669858
> > >> Department: Support THREDDS
> > >> Priority: Normal
> > >> Status: Open
> > >> This email and any attachments may contain confidential information and 
> > >> intellectual property (including copyright material). It is only for the 
> > >> use of the addressee(s) in accordance with any instructions contained 
> > >> within it. If you are not the addressee, you are prohibited from 
> > >> copying, forwarding, disclosing, saving or otherwise using it in any 
> > >> way. If you receive this email in error, please immediately advise the 
> > >> sender and delete it. Steria may monitor the content of emails within 
> > >> its network to ensure compliance with its policies and procedures. 
> > >> Emails are susceptible to alteration and their integrity (including 
> > >> origin) cannot be assured. Steria shall not be liable for any 
> > >> modification to a message, or for messages falsely sent.
> > >>
> > >>
> > >>
> > >
> > > Ticket Details
> > > ===================
> > > Ticket ID: BEQ-669858
> > > Department: Support THREDDS
> > > Priority: Normal
> > > Status: Open
> > > This email and any attachments may contain confidential information and 
> > > intellectual property (including copyright material). It is only for the 
> > > use of the addressee(s) in accordance with any instructions contained 
> > > within it. If you are not the addressee, you are prohibited from copying, 
> > > forwarding, disclosing, saving or otherwise using it in any way. If you 
> > > receive this email in error, please immediately advise the sender and 
> > > delete it. Steria may monitor the content of emails within its network to 
> > > ensure compliance with its policies and procedures. Emails are 
> > > susceptible to alteration and their integrity (including origin) cannot 
> > > be assured. Steria shall not be liable for any modification to a message, 
> > > or for messages falsely sent.
> > >
> > >
> > >
> > >
> > > Ticket Details
> > > ===================
> > > Ticket ID: BEQ-669858
> > > Department: Support THREDDS
> > > Priority: Normal
> > > Status: Open
> > > Link:  
> > > https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791
> >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: BEQ-669858
> > Department: Support THREDDS
> > Priority: Normal
> > Status: Open
> >
> >
> >
> > This email and any attachments may contain confidential information and 
> > intellectual property (including copyright material). It is only for the 
> > use of the addressee(s) in accordance with any instructions contained 
> > within it. If you are not the addressee, you are prohibited from copying, 
> > forwarding, disclosing, saving or otherwise using it in any way. If you 
> > receive this email in error, please immediately advise the sender and 
> > delete it. Steria may monitor the content of emails within its network to 
> > ensure compliance with its policies and procedures. Emails are susceptible 
> > to alteration and their integrity (including origin) cannot be assured. 
> > Steria shall not be liable for any modification to a message, or for 
> > messages falsely sent.
> >
> >
> >
> 
> -Lansing Madry
> Unidata
> Boulder, Colorado> Frederic,
> 
> I've just tried to reproduce the issue you are seeing again, and I could not. 
>  Everything seems to work as expected, using Tomcat 7.0.27 to serve TDS 
> 4.3.17 (current release candidate) on Windows 7.  Are you still seeing this 
> issue?
> 
> -Lansing
> 
> > Dear support,
> >
> > I made many test case on different configurations (Windows and Linux) and i 
> > finaly identified the strange behaviour with the "featureCollection" 
> > dataset.
> > Described bellow :
> >
> > 1 - Fresh install of tomcat7 and thredds_4.3.16 with the configuration i 
> > use (previously sended to you) : it Works.
> > 2 - Stop tomcat ; Restart tomcat : The GetMap failed on several date (No 
> > data displayed in godiva client)
> > 3 - Stop tomcat ; clear the ~tomcat7/content/thredds/cache/collection 
> > directory (rm *); Restart tomcat7 : it Works again.
> >
> > I played this test case in Tomcat7/WindowsXP and Tomcat7/debian64 
> > configuration with the same result. I hope that you will be able de 
> > reproduce it.
> >
> > Best regards.
> >
> > Frederic
> >
> >
> > ________________________________________
> > De : Frederic BONNEAUDEAU
> > Envoyé : samedi 6 avril 2013 08:17
> > À : address@hidden
> > Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
> > featureCollection dataset failed on "
> >
> > Thank you for the information, i will continue my investigations and keep 
> > you informed.
> >
> > Best Regards,
> >
> > Frederic
> > ________________________________________
> > De : Unidata THREDDS Support [address@hidden]
> > Envoyé : vendredi 5 avril 2013 21:44
> > À : Frederic BONNEAUDEAU
> > Cc : address@hidden; Frederic BONNEAUDEAU
> > Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
> > dataset failed on "
> >
> > Frederic,
> >
> > I am using:
> >
> > Windows 7 Professional (64 bit)
> > Apache-Tomcat 7.0.35
> > jdk1.7.0_07
> > jre7
> >
> > -Lansing
> >
> > On 4/4/2013 10:53 PM, Frederic BONNEAUDEAU wrote:
> > > New Client Reply: Help - GetMap request on featureCollection dataset 
> > > failed on "
> > >
> > > Hello Support,
> > >
> > > Thank you for your answer. It seems to be a twisted configuration issue.
> > > Would you tell me on which OS you try to reproduce my issue 
> > > (Lunix/Windows version, 32/64) and JDK (or OpenJDK) version used for 
> > > tomcat runtime.
> > > I suspect a JVM issue on my debian and would try with the same 
> > > configuration you used.
> > >
> > > Best Regards,
> > >
> > >
> > > ________________________________________
> > > De : Unidata THREDDS Support [address@hidden]
> > > Envoyé : mardi 2 avril 2013 21:50
> > > À : Frederic BONNEAUDEAU
> > > Cc : address@hidden
> > > Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
> > > dataset failed on "
> > >
> > > Hello Frederic,
> > >
> > > Unfortunately, I have been unable to reproduce the error you have 
> > > observed.  I am using your catalog (with appropriate paths) and the 
> > > single data file you sent me.  I have viewed the variables in the file 
> > > using Godiva2, generated animations, etc. without issue.  For the record, 
> > > I am using apache-tomcat-7.0.27, but I also was able to use 
> > > apache-tomcat-6.0.35 without issue .
> > >
> > > If you can provide any additional information about the conditions 
> > > surrounding the error, we could try again to see what you are seeing.
> > >
> > > Regards,
> > >    Lansing Madry
> > >    Unidata
> > >    Boulder, Colorado
> > >
> > >> Good Morning Support,
> > >>
> > >> Did you succeed to reproduce the issue i logged, or do you miss some 
> > >> extra information ?
> > >>
> > >> Regards,
> > >>
> > >> Frederic.
> > >>
> > >> ________________________________________
> > >> De : Frederic BONNEAUDEAU
> > >> Envoyé : samedi 23 mars 2013 09:56
> > >> À : address@hidden
> > >> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
> > >> featureCollection dataset failed on "
> > >>
> > >> Good Morning Support,
> > >>
> > >> Thank you for your quick answer.
> > >>
> > >> To anwser your question, there was only one file in the collection for 
> > >> the test case i ran (the file i send).
> > >>
> > >> As i was getting troubles, i have reduced the complexity of my test case 
> > >> by including only one file in the collection (that has produced the same 
> > >> issue "Invalid Range exception").
> > >>
> > >> My test case Walkthrough :
> > >> 1 - Stop tomcat6
> > >> 2 - Update the catalog.xml file to keep only one "featureCollection" in 
> > >> configuration
> > >> 3 - Copy only one file in the collection directory
> > >> 4 - Remove all log files
> > >> 5 - Start tomcat6
> > >> 6 - http://localhost:8080/thredds
> > >> 7 - Click on "Best Tile series"
> > >> 8 - Check the dataset with godiva2
> > >> 9 - Notice & record the issue.
> > >>
> > >>
> > >> May it can help.
> > >> Let me know if you need more information.
> > >>
> > >> Regards,
> > >>
> > >>
> > >>
> > >> ________________________________________
> > >> De : Unidata THREDDS Support [address@hidden]
> > >> Envoyé : vendredi 22 mars 2013 17:50
> > >> À : Frederic BONNEAUDEAU
> > >> Cc : address@hidden
> > >> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on 
> > >> featureCollection dataset failed on "
> > >>
> > >> Good Morning Frederic,
> > >>
> > >> Thank you for packaging all of your log files so completely for us.  We 
> > >> would like to trck down the bug you are seeing, which may involve WMS 
> > >> code.  In order for us to track it down, we need more of the files in 
> > >> the collection, of which you sent us one.  How large is the collection?  
> > >> It would be helpful if you could tar them up and send them to us.
> > >>
> > >> Regards,
> > >> Lansing Madry
> > >> Unidata
> > >> Boulder, Colorado
> > >>
> > >>> Full Name: frederic bonneaudeau
> > >>> Email Address: address@hidden
> > >>> Organization: Steria
> > >>> Package Version: 4.3.16
> > >>> Operating System: Debian 3.2.0-2-amd64
> > >>> Hardware:
> > >>> Description of problem: Hi,
> > >>>
> > >>> I get some troubles trying to use the "featureCollection" dataset 
> > >>> feature
> > >>> of thredds server.
> > >>>
> > >>> GetMap request failed for most of the "forcast_time" requested, 
> > >>> throwing a
> > >>> "ucar.ma2.InvalidRangeException :  Illegal Range for dimension 0: last
> > >>> requested 10 > max 8".
> > >>>
> > >>> The issue occurs for all datasetTypes except "Files" datasetType, even
> > >>> if i put only one file in the collection.
> > >>>
> > >>> Can i get a little help (logs, conf and datas in attachment
> > >>>
> > >>> Regards,
> > >>>
> > >>>
> > >>>
> > >>>
> > >>
> > >> Ticket Details
> > >> ===================
> > >> Ticket ID: BEQ-669858
> > >> Department: Support THREDDS
> > >> Priority: Normal
> > >> Status: Open
> > >> This email and any attachments may contain confidential information and 
> > >> intellectual property (including copyright material). It is only for the 
> > >> use of the addressee(s) in accordance with any instructions contained 
> > >> within it. If you are not the addressee, you are prohibited from 
> > >> copying, forwarding, disclosing, saving or otherwise using it in any 
> > >> way. If you receive this email in error, please immediately advise the 
> > >> sender and delete it. Steria may monitor the content of emails within 
> > >> its network to ensure compliance with its policies and procedures. 
> > >> Emails are susceptible to alteration and their integrity (including 
> > >> origin) cannot be assured. Steria shall not be liable for any 
> > >> modification to a message, or for messages falsely sent.
> > >>
> > >>
> > >>
> > >
> > > Ticket Details
> > > ===================
> > > Ticket ID: BEQ-669858
> > > Department: Support THREDDS
> > > Priority: Normal
> > > Status: Open
> > > This email and any attachments may contain confidential information and 
> > > intellectual property (including copyright material). It is only for the 
> > > use of the addressee(s) in accordance with any instructions contained 
> > > within it. If you are not the addressee, you are prohibited from copying, 
> > > forwarding, disclosing, saving or otherwise using it in any way. If you 
> > > receive this email in error, please immediately advise the sender and 
> > > delete it. Steria may monitor the content of emails within its network to 
> > > ensure compliance with its policies and procedures. Emails are 
> > > susceptible to alteration and their integrity (including origin) cannot 
> > > be assured. Steria shall not be liable for any modification to a message, 
> > > or for messages falsely sent.
> > >
> > >
> > >
> > >
> > > Ticket Details
> > > ===================
> > > Ticket ID: BEQ-669858
> > > Department: Support THREDDS
> > > Priority: Normal
> > > Status: Open
> > > Link:  
> > > https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791
> >
> >
> >
> > Ticket Details
> > ===================
> > Ticket ID: BEQ-669858
> > Department: Support THREDDS
> > Priority: Normal
> > Status: Open
> >
> >
> >
> > This email and any attachments may contain confidential information and 
> > intellectual property (including copyright material). It is only for the 
> > use of the addressee(s) in accordance with any instructions contained 
> > within it. If you are not the addressee, you are prohibited from copying, 
> > forwarding, disclosing, saving or otherwise using it in any way. If you 
> > receive this email in error, please immediately advise the sender and 
> > delete it. Steria may monitor the content of emails within its network to 
> > ensure compliance with its policies and procedures. Emails are susceptible 
> > to alteration and their integrity (including origin) cannot be assured. 
> > Steria shall not be liable for any modification to a message, or for 
> > messages falsely sent.
> >
> >
> >
> 
> -Lansing Madry
> Unidata
> Boulder, Colorado


Ticket Details
===================
Ticket ID: BEQ-669858
Department: Support THREDDS
Priority: Critical
Status: Closed