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Still can't reproduce it. On 5/29/2013 1:36 PM, John Caron wrote: > New Staff Reply: Help - GetMap request on featureCollection dataset failed on > " > > can you try with the 4.3.17 release candidate at: > > ftp://ftp.unidata.ucar.edu/pub/thredds/4.3/4.3.17/thredds.war > >> Frederic, >> >> I've just tried to reproduce the issue you are seeing again, and I could >> not. Everything seems to work as expected, using Tomcat 7.0.27 to serve TDS >> 4.3.17 (current release candidate) on Windows 7. Are you still seeing this >> issue? >> >> -Lansing >> >>> Dear support, >>> >>> I made many test case on different configurations (Windows and Linux) and i >>> finaly identified the strange behaviour with the "featureCollection" >>> dataset. >>> Described bellow : >>> >>> 1 - Fresh install of tomcat7 and thredds_4.3.16 with the configuration i >>> use (previously sended to you) : it Works. >>> 2 - Stop tomcat ; Restart tomcat : The GetMap failed on several date (No >>> data displayed in godiva client) >>> 3 - Stop tomcat ; clear the ~tomcat7/content/thredds/cache/collection >>> directory (rm *); Restart tomcat7 : it Works again. >>> >>> I played this test case in Tomcat7/WindowsXP and Tomcat7/debian64 >>> configuration with the same result. I hope that you will be able de >>> reproduce it. >>> >>> Best regards. >>> >>> Frederic >>> >>> >>> ________________________________________ >>> De : Frederic BONNEAUDEAU >>> Envoyé : samedi 6 avril 2013 08:17 >>> À : address@hidden >>> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on >>> featureCollection dataset failed on " >>> >>> Thank you for the information, i will continue my investigations and keep >>> you informed. >>> >>> Best Regards, >>> >>> Frederic >>> ________________________________________ >>> De : Unidata THREDDS Support [address@hidden] >>> Envoyé : vendredi 5 avril 2013 21:44 >>> À : Frederic BONNEAUDEAU >>> Cc : address@hidden; Frederic BONNEAUDEAU >>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection >>> dataset failed on " >>> >>> Frederic, >>> >>> I am using: >>> >>> Windows 7 Professional (64 bit) >>> Apache-Tomcat 7.0.35 >>> jdk1.7.0_07 >>> jre7 >>> >>> -Lansing >>> >>> On 4/4/2013 10:53 PM, Frederic BONNEAUDEAU wrote: >>>> New Client Reply: Help - GetMap request on featureCollection dataset >>>> failed on " >>>> >>>> Hello Support, >>>> >>>> Thank you for your answer. It seems to be a twisted configuration issue. >>>> Would you tell me on which OS you try to reproduce my issue (Lunix/Windows >>>> version, 32/64) and JDK (or OpenJDK) version used for tomcat runtime. >>>> I suspect a JVM issue on my debian and would try with the same >>>> configuration you used. >>>> >>>> Best Regards, >>>> >>>> >>>> ________________________________________ >>>> De : Unidata THREDDS Support [address@hidden] >>>> Envoyé : mardi 2 avril 2013 21:50 >>>> À : Frederic BONNEAUDEAU >>>> Cc : address@hidden >>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection >>>> dataset failed on " >>>> >>>> Hello Frederic, >>>> >>>> Unfortunately, I have been unable to reproduce the error you have >>>> observed. I am using your catalog (with appropriate paths) and the single >>>> data file you sent me. I have viewed the variables in the file using >>>> Godiva2, generated animations, etc. without issue. For the record, I am >>>> using apache-tomcat-7.0.27, but I also was able to use >>>> apache-tomcat-6.0.35 without issue . >>>> >>>> If you can provide any additional information about the conditions >>>> surrounding the error, we could try again to see what you are seeing. >>>> >>>> Regards, >>>> Lansing Madry >>>> Unidata >>>> Boulder, Colorado >>>> >>>>> Good Morning Support, >>>>> >>>>> Did you succeed to reproduce the issue i logged, or do you miss some >>>>> extra information ? >>>>> >>>>> Regards, >>>>> >>>>> Frederic. >>>>> >>>>> ________________________________________ >>>>> De : Frederic BONNEAUDEAU >>>>> Envoyé : samedi 23 mars 2013 09:56 >>>>> À : address@hidden >>>>> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on >>>>> featureCollection dataset failed on " >>>>> >>>>> Good Morning Support, >>>>> >>>>> Thank you for your quick answer. >>>>> >>>>> To anwser your question, there was only one file in the collection for >>>>> the test case i ran (the file i send). >>>>> >>>>> As i was getting troubles, i have reduced the complexity of my test case >>>>> by including only one file in the collection (that has produced the same >>>>> issue "Invalid Range exception"). >>>>> >>>>> My test case Walkthrough : >>>>> 1 - Stop tomcat6 >>>>> 2 - Update the catalog.xml file to keep only one "featureCollection" in >>>>> configuration >>>>> 3 - Copy only one file in the collection directory >>>>> 4 - Remove all log files >>>>> 5 - Start tomcat6 >>>>> 6 - http://localhost:8080/thredds >>>>> 7 - Click on "Best Tile series" >>>>> 8 - Check the dataset with godiva2 >>>>> 9 - Notice & record the issue. >>>>> >>>>> >>>>> May it can help. >>>>> Let me know if you need more information. >>>>> >>>>> Regards, >>>>> >>>>> >>>>> >>>>> ________________________________________ >>>>> De : Unidata THREDDS Support [address@hidden] >>>>> Envoyé : vendredi 22 mars 2013 17:50 >>>>> À : Frederic BONNEAUDEAU >>>>> Cc : address@hidden >>>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection >>>>> dataset failed on " >>>>> >>>>> Good Morning Frederic, >>>>> >>>>> Thank you for packaging all of your log files so completely for us. We >>>>> would like to trck down the bug you are seeing, which may involve WMS >>>>> code. In order for us to track it down, we need more of the files in the >>>>> collection, of which you sent us one. How large is the collection? It >>>>> would be helpful if you could tar them up and send them to us. >>>>> >>>>> Regards, >>>>> Lansing Madry >>>>> Unidata >>>>> Boulder, Colorado >>>>> >>>>>> Full Name: frederic bonneaudeau >>>>>> Email Address: address@hidden >>>>>> Organization: Steria >>>>>> Package Version: 4.3.16 >>>>>> Operating System: Debian 3.2.0-2-amd64 >>>>>> Hardware: >>>>>> Description of problem: Hi, >>>>>> >>>>>> I get some troubles trying to use the "featureCollection" dataset feature >>>>>> of thredds server. >>>>>> >>>>>> GetMap request failed for most of the "forcast_time" requested, throwing >>>>>> a >>>>>> "ucar.ma2.InvalidRangeException : Illegal Range for dimension 0: last >>>>>> requested 10 > max 8". >>>>>> >>>>>> The issue occurs for all datasetTypes except "Files" datasetType, even >>>>>> if i put only one file in the collection. >>>>>> >>>>>> Can i get a little help (logs, conf and datas in attachment >>>>>> >>>>>> Regards, >>>>>> >>>>>> >>>>>> >>>>>> >>>>> Ticket Details >>>>> =================== >>>>> Ticket ID: BEQ-669858 >>>>> Department: Support THREDDS >>>>> Priority: Normal >>>>> Status: Open >>>>> This email and any attachments may contain confidential information and >>>>> intellectual property (including copyright material). It is only for the >>>>> use of the addressee(s) in accordance with any instructions contained >>>>> within it. If you are not the addressee, you are prohibited from copying, >>>>> forwarding, disclosing, saving or otherwise using it in any way. If you >>>>> receive this email in error, please immediately advise the sender and >>>>> delete it. Steria may monitor the content of emails within its network to >>>>> ensure compliance with its policies and procedures. Emails are >>>>> susceptible to alteration and their integrity (including origin) cannot >>>>> be assured. Steria shall not be liable for any modification to a message, >>>>> or for messages falsely sent. >>>>> >>>>> >>>>> >>>> Ticket Details >>>> =================== >>>> Ticket ID: BEQ-669858 >>>> Department: Support THREDDS >>>> Priority: Normal >>>> Status: Open >>>> This email and any attachments may contain confidential information and >>>> intellectual property (including copyright material). It is only for the >>>> use of the addressee(s) in accordance with any instructions contained >>>> within it. If you are not the addressee, you are prohibited from copying, >>>> forwarding, disclosing, saving or otherwise using it in any way. If you >>>> receive this email in error, please immediately advise the sender and >>>> delete it. Steria may monitor the content of emails within its network to >>>> ensure compliance with its policies and procedures. Emails are susceptible >>>> to alteration and their integrity (including origin) cannot be assured. >>>> Steria shall not be liable for any modification to a message, or for >>>> messages falsely sent. >>>> >>>> >>>> >>>> >>>> Ticket Details >>>> =================== >>>> Ticket ID: BEQ-669858 >>>> Department: Support THREDDS >>>> Priority: Normal >>>> Status: Open >>>> Link: >>>> https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791 >>> >>> >>> Ticket Details >>> =================== >>> Ticket ID: BEQ-669858 >>> Department: Support THREDDS >>> Priority: Normal >>> Status: Open >>> >>> >>> >>> This email and any attachments may contain confidential information and >>> intellectual property (including copyright material). It is only for the >>> use of the addressee(s) in accordance with any instructions contained >>> within it. If you are not the addressee, you are prohibited from copying, >>> forwarding, disclosing, saving or otherwise using it in any way. If you >>> receive this email in error, please immediately advise the sender and >>> delete it. Steria may monitor the content of emails within its network to >>> ensure compliance with its policies and procedures. Emails are susceptible >>> to alteration and their integrity (including origin) cannot be assured. >>> Steria shall not be liable for any modification to a message, or for >>> messages falsely sent. >>> >>> >>> >> -Lansing Madry >> Unidata >> Boulder, Colorado> Frederic, >> >> I've just tried to reproduce the issue you are seeing again, and I could >> not. Everything seems to work as expected, using Tomcat 7.0.27 to serve TDS >> 4.3.17 (current release candidate) on Windows 7. Are you still seeing this >> issue? >> >> -Lansing >> >>> Dear support, >>> >>> I made many test case on different configurations (Windows and Linux) and i >>> finaly identified the strange behaviour with the "featureCollection" >>> dataset. >>> Described bellow : >>> >>> 1 - Fresh install of tomcat7 and thredds_4.3.16 with the configuration i >>> use (previously sended to you) : it Works. >>> 2 - Stop tomcat ; Restart tomcat : The GetMap failed on several date (No >>> data displayed in godiva client) >>> 3 - Stop tomcat ; clear the ~tomcat7/content/thredds/cache/collection >>> directory (rm *); Restart tomcat7 : it Works again. >>> >>> I played this test case in Tomcat7/WindowsXP and Tomcat7/debian64 >>> configuration with the same result. I hope that you will be able de >>> reproduce it. >>> >>> Best regards. >>> >>> Frederic >>> >>> >>> ________________________________________ >>> De : Frederic BONNEAUDEAU >>> Envoyé : samedi 6 avril 2013 08:17 >>> À : address@hidden >>> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on >>> featureCollection dataset failed on " >>> >>> Thank you for the information, i will continue my investigations and keep >>> you informed. >>> >>> Best Regards, >>> >>> Frederic >>> ________________________________________ >>> De : Unidata THREDDS Support [address@hidden] >>> Envoyé : vendredi 5 avril 2013 21:44 >>> À : Frederic BONNEAUDEAU >>> Cc : address@hidden; Frederic BONNEAUDEAU >>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection >>> dataset failed on " >>> >>> Frederic, >>> >>> I am using: >>> >>> Windows 7 Professional (64 bit) >>> Apache-Tomcat 7.0.35 >>> jdk1.7.0_07 >>> jre7 >>> >>> -Lansing >>> >>> On 4/4/2013 10:53 PM, Frederic BONNEAUDEAU wrote: >>>> New Client Reply: Help - GetMap request on featureCollection dataset >>>> failed on " >>>> >>>> Hello Support, >>>> >>>> Thank you for your answer. It seems to be a twisted configuration issue. >>>> Would you tell me on which OS you try to reproduce my issue (Lunix/Windows >>>> version, 32/64) and JDK (or OpenJDK) version used for tomcat runtime. >>>> I suspect a JVM issue on my debian and would try with the same >>>> configuration you used. >>>> >>>> Best Regards, >>>> >>>> >>>> ________________________________________ >>>> De : Unidata THREDDS Support [address@hidden] >>>> Envoyé : mardi 2 avril 2013 21:50 >>>> À : Frederic BONNEAUDEAU >>>> Cc : address@hidden >>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection >>>> dataset failed on " >>>> >>>> Hello Frederic, >>>> >>>> Unfortunately, I have been unable to reproduce the error you have >>>> observed. I am using your catalog (with appropriate paths) and the single >>>> data file you sent me. I have viewed the variables in the file using >>>> Godiva2, generated animations, etc. without issue. For the record, I am >>>> using apache-tomcat-7.0.27, but I also was able to use >>>> apache-tomcat-6.0.35 without issue . >>>> >>>> If you can provide any additional information about the conditions >>>> surrounding the error, we could try again to see what you are seeing. >>>> >>>> Regards, >>>> Lansing Madry >>>> Unidata >>>> Boulder, Colorado >>>> >>>>> Good Morning Support, >>>>> >>>>> Did you succeed to reproduce the issue i logged, or do you miss some >>>>> extra information ? >>>>> >>>>> Regards, >>>>> >>>>> Frederic. >>>>> >>>>> ________________________________________ >>>>> De : Frederic BONNEAUDEAU >>>>> Envoyé : samedi 23 mars 2013 09:56 >>>>> À : address@hidden >>>>> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on >>>>> featureCollection dataset failed on " >>>>> >>>>> Good Morning Support, >>>>> >>>>> Thank you for your quick answer. >>>>> >>>>> To anwser your question, there was only one file in the collection for >>>>> the test case i ran (the file i send). >>>>> >>>>> As i was getting troubles, i have reduced the complexity of my test case >>>>> by including only one file in the collection (that has produced the same >>>>> issue "Invalid Range exception"). >>>>> >>>>> My test case Walkthrough : >>>>> 1 - Stop tomcat6 >>>>> 2 - Update the catalog.xml file to keep only one "featureCollection" in >>>>> configuration >>>>> 3 - Copy only one file in the collection directory >>>>> 4 - Remove all log files >>>>> 5 - Start tomcat6 >>>>> 6 - http://localhost:8080/thredds >>>>> 7 - Click on "Best Tile series" >>>>> 8 - Check the dataset with godiva2 >>>>> 9 - Notice & record the issue. >>>>> >>>>> >>>>> May it can help. >>>>> Let me know if you need more information. >>>>> >>>>> Regards, >>>>> >>>>> >>>>> >>>>> ________________________________________ >>>>> De : Unidata THREDDS Support [address@hidden] >>>>> Envoyé : vendredi 22 mars 2013 17:50 >>>>> À : Frederic BONNEAUDEAU >>>>> Cc : address@hidden >>>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection >>>>> dataset failed on " >>>>> >>>>> Good Morning Frederic, >>>>> >>>>> Thank you for packaging all of your log files so completely for us. We >>>>> would like to trck down the bug you are seeing, which may involve WMS >>>>> code. In order for us to track it down, we need more of the files in the >>>>> collection, of which you sent us one. How large is the collection? It >>>>> would be helpful if you could tar them up and send them to us. >>>>> >>>>> Regards, >>>>> Lansing Madry >>>>> Unidata >>>>> Boulder, Colorado >>>>> >>>>>> Full Name: frederic bonneaudeau >>>>>> Email Address: address@hidden >>>>>> Organization: Steria >>>>>> Package Version: 4.3.16 >>>>>> Operating System: Debian 3.2.0-2-amd64 >>>>>> Hardware: >>>>>> Description of problem: Hi, >>>>>> >>>>>> I get some troubles trying to use the "featureCollection" dataset feature >>>>>> of thredds server. >>>>>> >>>>>> GetMap request failed for most of the "forcast_time" requested, throwing >>>>>> a >>>>>> "ucar.ma2.InvalidRangeException : Illegal Range for dimension 0: last >>>>>> requested 10 > max 8". >>>>>> >>>>>> The issue occurs for all datasetTypes except "Files" datasetType, even >>>>>> if i put only one file in the collection. >>>>>> >>>>>> Can i get a little help (logs, conf and datas in attachment >>>>>> >>>>>> Regards, >>>>>> >>>>>> >>>>>> >>>>>> >>>>> Ticket Details >>>>> =================== >>>>> Ticket ID: BEQ-669858 >>>>> Department: Support THREDDS >>>>> Priority: Normal >>>>> Status: Open >>>>> This email and any attachments may contain confidential information and >>>>> intellectual property (including copyright material). It is only for the >>>>> use of the addressee(s) in accordance with any instructions contained >>>>> within it. If you are not the addressee, you are prohibited from copying, >>>>> forwarding, disclosing, saving or otherwise using it in any way. If you >>>>> receive this email in error, please immediately advise the sender and >>>>> delete it. Steria may monitor the content of emails within its network to >>>>> ensure compliance with its policies and procedures. Emails are >>>>> susceptible to alteration and their integrity (including origin) cannot >>>>> be assured. Steria shall not be liable for any modification to a message, >>>>> or for messages falsely sent. >>>>> >>>>> >>>>> >>>> Ticket Details >>>> =================== >>>> Ticket ID: BEQ-669858 >>>> Department: Support THREDDS >>>> Priority: Normal >>>> Status: Open >>>> This email and any attachments may contain confidential information and >>>> intellectual property (including copyright material). It is only for the >>>> use of the addressee(s) in accordance with any instructions contained >>>> within it. If you are not the addressee, you are prohibited from copying, >>>> forwarding, disclosing, saving or otherwise using it in any way. If you >>>> receive this email in error, please immediately advise the sender and >>>> delete it. Steria may monitor the content of emails within its network to >>>> ensure compliance with its policies and procedures. Emails are susceptible >>>> to alteration and their integrity (including origin) cannot be assured. >>>> Steria shall not be liable for any modification to a message, or for >>>> messages falsely sent. >>>> >>>> >>>> >>>> >>>> Ticket Details >>>> =================== >>>> Ticket ID: BEQ-669858 >>>> Department: Support THREDDS >>>> Priority: Normal >>>> Status: Open >>>> Link: >>>> https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791 >>> >>> >>> Ticket Details >>> =================== >>> Ticket ID: BEQ-669858 >>> Department: Support THREDDS >>> Priority: Normal >>> Status: Open >>> >>> >>> >>> This email and any attachments may contain confidential information and >>> intellectual property (including copyright material). It is only for the >>> use of the addressee(s) in accordance with any instructions contained >>> within it. If you are not the addressee, you are prohibited from copying, >>> forwarding, disclosing, saving or otherwise using it in any way. If you >>> receive this email in error, please immediately advise the sender and >>> delete it. Steria may monitor the content of emails within its network to >>> ensure compliance with its policies and procedures. Emails are susceptible >>> to alteration and their integrity (including origin) cannot be assured. >>> Steria shall not be liable for any modification to a message, or for >>> messages falsely sent. >>> >>> >>> >> -Lansing Madry >> Unidata >> Boulder, Colorado > > Ticket Details > =================== > Ticket ID: BEQ-669858 > Department: Support THREDDS > Priority: Critical > Status: Closed > Link: > https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791 Ticket Details =================== Ticket ID: BEQ-669858 Department: Support THREDDS Priority: Critical Status: Closed