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Hello,
With us, exact time and date is unknown. Last pass we received was on 5/17 18:20 GMT. At that time, our antenna experienced an issue and when the antenna was restored on 5/26, that is when we noticed Novra receiver was rejecting every frame it received.
Hae-Yong Shin
Enterprise Electronics Corporation.
From: GRB PM - NOAA Service Account <address@hidden>
Sent: Wednesday, June 4, 2025 11:38 AM
To: _NESDIS GRBUsers <address@hidden>
Subject: NOVRA S400 Errors with GOES-19 GRB Stream
Hello User Community,
We've been made aware that several users have experienced anomalies while using the NOVRA S400 DVB-2.
If you are experiencing any issues at this time please respond with the date/time the issue started.
I'm trying to collect as much information as possible for senior leadership.
Sorry for the inconvenience. We are working to find a permanent resolution to this issue.
V/R
--
Toby Hutchings
Direct Readout Program Manager
NOAA/NESDIS/OSPO/SPSD
4231 Suitland Rd. Room 1655
Suitland, MD 20746
301-817-4422 (Office)
301-412-8688 (Cell)
240-569-0871 (Google Voice)