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[McIDAS #MTQ-883078]: Downloading McIDAS
- Subject: [McIDAS #MTQ-883078]: Downloading McIDAS
- Date: Tue, 11 Dec 2012 16:09:05 -0700
Hi Dave,
re:
> I am unable to access the download page for the McIDAS software package. I
> am in the
> process of upgrading the weather servers at the college of dupage and will
> need to access
> the downloads in order to install it onto the new servers.
Please remember that you need to login to the Unidata website before you can
access the Downloads pages for the various packages that we provide/support.
McIDAS has the additional restriction that the email address used in the
Unidata login must be for a user that is registered with our site as
being from an educational institution. If the email address does not end
in '.edu', then there we need to create a specific exception that allows
that user access to the McIDAS-X distribution.
Question:
- what is the email address you are specifying when logging into
the Unidata website before attempting to download McIDAS-X?
Cheers,
Tom
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Ticket Details
===================
Ticket ID: MTQ-883078
Department: Support McIDAS
Priority: Normal
Status: Closed