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Hi Greg, re: > I've been trying to update our mcidas software and I'm getting a > permission denied response when I access the mcidas software pages This likely means that the email address you used to register with the Unidata website does not end in '.edu' or that the affiliation type that you specified when you registered did not specify that you are from an educational institution. No worries, we can add you to the list of users allowed access to Unidata McIDAS. I enabled access for your registered address address@hidden address. re: > (yes > it's been awhile since the last time I updated). I have registered and > the system does say that I'm logged in. OK. Again, it is probably either your email address not being recognized as being from an '.edu' (e.g., you used a gmail.com email address, etc.) or the institution type was not educational. re: > Here is the specifc response > > Forbidden > > You don't have permission to access > /downloads/mcidas/unix/2009/WHATSNEW.2009 on this server. > > I should be in your system as address@hidden. Please give the access another try. You should now be allowed... Cheers, Tom -- **************************************************************************** Unidata User Support UCAR Unidata Program (303) 497-8642 P.O. Box 3000 address@hidden Boulder, CO 80307 ---------------------------------------------------------------------------- Unidata HomePage http://www.unidata.ucar.edu **************************************************************************** Ticket Details =================== Ticket ID: XPS-217546 Department: Support McIDAS Priority: Normal Status: Closed