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David, The information you sent looks OK. Why do you say the LDM isn't functioning properly? > Hi - See below. Thanks. > > Become the LDM user in their home directory and send me the output of the > following commands: > > uname -a > > Linux xxx.xxx.xxx 2.6.32-573.7.1.el6.x86_64 #1 SMP Thu Sep 10 13:42:16 EDT > 2015 x86_64 x86_64 x86_64 GNU/Linux > > ls -l > > [ldm@xxx ldm]$ pwd > /app/ldm > [ldm@xxx ldm]$ ls -l > total 21968 > lrwxrwxrwx 1 root root 11 Mar 13 2015 bin -> runtime/bin > -rw-rw-r-- 1 ldm ldm 2825 Apr 17 2015 commands.txt > -rw-rw-r-- 1 ldm ldm 2543 Mar 20 2015 commands.txt~ > -rwxr-xr-x 1 root root 3987 Mar 17 2015 copy_back.sh > drwxr-sr-x 2 root root 12288 Mar 17 2015 decoders > -rw-rw-r-- 1 ldm ldm 2462029 Mar 16 23:50 du_dump.log > drwxrwxr-x 2 ldm ldm 4096 Mar 16 08:19 etc > lrwxrwxrwx 1 root root 15 Mar 13 2015 include -> runtime/include > drwxrwxr-x 6 ldm ldm 4096 Mar 13 2015 ldm-6.12.7 > -rw-rw-r-- 1 root ldm 12970 Mar 12 2015 ldmd_debug.log > -rw-rw-r-- 1 ldm ldm 6 Mar 16 08:23 ldmd.pid > lrwxrwxrwx 1 root root 11 Mar 13 2015 lib -> runtime/lib > -rw-rw-r-- 1 ldm ldm 19934484 Mar 12 2015 pqact_debug.log > lrwxrwxrwx 1 ldm ldm 10 Mar 12 2015 runtime -> ldm-6.12.7 > lrwxrwxrwx 1 root root 13 Mar 13 2015 share -> runtime/share > -rw-rw-r-- 1 ldm ldm 9849 Mar 12 2015 strace_dump_1.txt > -rw-rw-r-- 1 ldm ldm 9856 Mar 12 2015 strace_dump.txt > drwxrwxr-x 2 ldm ldm 4096 May 7 2015 util > drwxrwxr-x 5 ldm ldm 4096 Mar 16 08:23 var > > echo $PATH > > [ldm@xxx ldm]$ echo $PATH > /app/ldm/decoders:/app/ldm/util:/app/ldm/runtime/bin:/usr/lib64/qt-3.3/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/var/cfengine/bin:/opt/common/bin > > ldmadmin config > > [ldm@xxx ldm]$ ldmadmin config > > hostname: xxx.xxx.xxx > os: Linux > release: 2.6.32-573.7.1.el6.x86_64 > ldmhome: /app/ldm > LDM version: 6.12.7 > PATH: > /app/ldm/ldm-6.12.7/bin:/app/ldm/decoders:/app/ldm/util:/app/ldm/runtime/bin:/usr/lib64/qt-3.3/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/var/cfengine/bin:/opt/common/bin > LDM conf file: /app/ldm/etc/ldmd.conf > pqact(1) conf file: /app/ldm/etc/pqact.conf > scour(1) conf file: /app/ldm/etc/scour.conf > product queue: /app/ldm/var/queues/ldm.pq > queue size: 1000M bytes > queue slots: default > reconciliation mode: do nothing > pqsurf(1) path: /app/ldm/var/queues/pqsurf.pq > pqsurf(1) size: 2M > IP address: 0.0.0.0 > port: 388 > PID file: /app/ldm/ldmd.pid > Lock file: /app/ldm/.ldmadmin.lck > maximum clients: 256 > maximum latency: 3600 > time offset: 3600 > log file: /app/ldm/var/logs/ldmd.log > numlogs: 7 > log_rotate: 1 > netstat: /bin/netstat -A inet -t -n > top: /usr/bin/top -b -n 1 > metrics file: /app/ldm/var/logs/metrics.txt > metrics files: /app/ldm/var/logs/metrics.txt* > num_metrics: 4 > check time: 1 > delete info files: 0 > ntpdate(1): /usr/sbin/ntpdate > ntpdate(1) timeout: 5 > time servers: ntp.ucsd.edu ntp1.cs.wisc.edu ntppub.tamu.edu > otc1.psu.edu timeserver.unidata.ucar.edu > time-offset limit: 10 > > regutil > > [ldm@xxx ldm]$ regutil > /delete-info-files : 0 > /hostname : xxx.xxx.xxx > /insertion-check-interval : 300 > /reconciliation-mode : do nothing > /check-time/enabled : 1 > /check-time/limit : 10 > /check-time/warn-if-disabled : 1 > /check-time/ntpdate/command : /usr/sbin/ntpdate > /check-time/ntpdate/servers : ntp.ucsd.edu ntp1.cs.wisc.edu ntppub.tamu.edu > otc1.psu.edu timeserver.unidata.ucar.edu > /check-time/ntpdate/timeout : 5 > /metrics/count : 4 > /metrics/file : /app/ldm/var/logs/metrics.txt > /metrics/files : /app/ldm/var/logs/metrics.txt* > /metrics/netstat-command : /bin/netstat -A inet -t -n > /metrics/top-command : /usr/bin/top -b -n 1 > /log/count : 7 > /log/file : /app/ldm/var/logs/ldmd.log > /log/rotate : 1 > /pqsurf/config-path : /app/ldm/etc/pqsurf.conf > /pqsurf/datadir-path : /app/ldm/var/data > /scour/config-path : /app/ldm/etc/scour.conf > /surf-queue/path : /app/ldm/var/queues/pqsurf.pq > /surf-queue/size : 2M > /server/config-path : /app/ldm/etc/ldmd.conf > /server/enable-anti-DOS : TRUE > /server/ip-addr : 0.0.0.0 > /server/max-clients : 256 > /server/max-latency : 3600 > /server/port : 388 > /server/time-offset : 3600 > /queue/path : /app/ldm/var/queues/ldm.pq > /queue/size : 1000M > /queue/slots : default > /pqact/config-path : /app/ldm/etc/pqact.conf > /pqact/datadir-path : /app/ldm/var/data Regards, Steve Emmerson Ticket Details =================== Ticket ID: JVL-338180 Department: Support LDM Priority: Normal Status: Closed