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[LDM #JVL-338180]: support?

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  • Subject: [LDM #JVL-338180]: support?
  • Date: Wed, 16 Mar 2016 16:19:46 -0600

David,

> Unfortunately, no.

Then a diagnosis might take a while.

>  I'm not sure how he (the sysadmin that set this up) even got our server farm 
> folks to create that user (normally we can only use our netids).
> 
> Once I ssh in I run:
> 
> Sudo su ldm
> Source /users/ldm/.login
> Then cd to /app/ldm
> 
> Is there something I can run for you?

Become the LDM user in their home directory and send me the output of the 
following commands:

    uname -a
    ls -l
    echo $PATH
    ldmadmin config
    regutil

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: JVL-338180
Department: Support LDM
Priority: Normal
Status: Closed