Jenny, > Thanks a lot for your quick reply. Do you mean you log on to our server > raibow.coaps.fsu.edu? Yes. I would need access to rainbow.coaps.fsu.edu via ssh(1) and information on the LDM user's account (user name and password). Being able to log onto the system make diagnosing problems much, much faster. Regards, Steve Emmerson Ticket Details =================== Ticket ID: DVW-905555 Department: Support LDM Priority: Normal Status: Closed