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Jenny, > This is Jenny Hu from COAPS, Florida State University. We already have > LDM 6.4.5 installed and working. The problem is it is not working > recently - we haven't get any new files since April 1. I have to stop > and restart LDM almost every day. Would you please help me to fix the > problem? Problems with the LDM fall into two categories: LDM configuration problems and runtime environment problems (there's almost never a problem with the LDM itself). Unfortunately, that's a lot of ground to cover. Is there any chance that I could log onto the system in question as the LDM user? If it makes any difference, I'm the LDM developer. > Thanks a lot! > Jenny > --------------------------------------------------------------------------------- > Here is the log file for Apr 18: > Apr 18 11:05:36 3Q:rainbow idd.cise-nsf.gov[61921] ERROR: Terminating > due to LDM failure; Upstream LDM died > Apr 18 11:05:36 5Q:rainbow idd.cise-nsf.gov[61921] NOTE: LDM-6 desired > product-class: 20100418100536.112 TS_EN > DT {{FNMOC, "^US058GMET-GR1mdl.0058_0240.*000000pres"}} > Apr 18 11:05:36 5Q:rainbow idd.cise-nsf.gov[61921] NOTE: Upstream LDM-6 > on idd.cise-nsf.gov is willing to be a > primary feeder Regards, Steve Emmerson Ticket Details =================== Ticket ID: DVW-905555 Department: Support LDM Priority: Normal Status: Closed