[LDM #DVW-905555]: LDM problem

Jenny,

> This is Jenny Hu from COAPS, Florida State University. We already have
> LDM 6.4.5 installed and working. The problem is it is not working
> recently - we haven't get any new files since April 1. I have to stop
> and restart LDM almost every day. Would you please help me to fix the
> problem?

Problems with the LDM fall into two categories: LDM configuration problems and 
runtime environment problems (there's almost never a problem with the LDM 
itself).  Unfortunately, that's a lot of ground to cover.

Is there any chance that I could log onto the system in question as the LDM 
user?

If it makes any difference, I'm the LDM developer.

> Thanks a lot!
> Jenny

> ---------------------------------------------------------------------------------

> Here is the log file for Apr 18:
> Apr 18 11:05:36 3Q:rainbow idd.cise-nsf.gov[61921] ERROR: Terminating
> due to LDM failure; Upstream LDM died
> Apr 18 11:05:36 5Q:rainbow idd.cise-nsf.gov[61921] NOTE: LDM-6 desired
> product-class: 20100418100536.112 TS_EN
> DT {{FNMOC, "^US058GMET-GR1mdl.0058_0240.*000000pres"}}
> Apr 18 11:05:36 5Q:rainbow idd.cise-nsf.gov[61921] NOTE: Upstream LDM-6
> on idd.cise-nsf.gov is willing to be a
> primary feeder

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: DVW-905555
Department: Support LDM
Priority: Normal
Status: Closed