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Re: RSA Comm Test (Weather - JSC) LDM Troubleshooting

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  • Subject: Re: RSA Comm Test (Weather - JSC) LDM Troubleshooting
  • Date: Fri, 03 Feb 2006 09:17:34 -0700
Jackie,

>Date: Thu, 02 Feb 2006 17:07:13 -0500
>From: "Petit, Jackie" <address@hidden>
>Organization: Lockheed-Martin Space Operations
>To: Steve Emmerson <address@hidden>,
>To: "Biggerstaff, Brice A9" <address@hidden>
>Subject: RE: RSA Comm Test (Weather - JSC) LDM Troubleshooting

The above message contained the following:

> No, I was looking at it backwards.  I actually got pages of data when I
> ran that command.
> 
> But to answer your other E-mail.  The response to the notifyme command
> you told me to run is:
> 
> 
> Feb 02....notifyme[17542] NOTE: Starting Up: rsaintrf....: 20060202203907.624 
>   TS_ENDT  {{ ANY,  ".*"}}
> Feb 02....notifyme[17542] NOTE:  NOTE:  LDM-5 desired product-class: 
> 20060202203907.624   TS_ENDT {{...}}
> Feb 02....notifyme[17542] NOTE:  NOTE: NOTIFYME 
> (rsaintrf.midds.jsc.nasa.gov): OK

Please don't omit any information (the "...." in the above).  It could
be the key to diagnosing the problem.

Because the last entry above says "OK" and there's nothing after it,
it appears that you didn't receive any notifications from the command

    notifyme -vl- -h rsaintrf.midds.jsc.nasa.gov -o 3600

For example, on my system the command emits the following:

    $ notifyme -vl- -h motherlode.ucar.edu -o 3600
    Feb 03 16:02:56 notifyme[10740] NOTE: Starting Up: motherlode.ucar.edu: 
20060203150256.398 TS_ENDT {{ANY,  ".*"}}
    Feb 03 16:02:56 notifyme[10740] NOTE: LDM-5 desired product-class: 
20060203150256.398 TS_ENDT {{ANY,  ".*"}}
    Feb 03 16:02:56 notifyme[10740] NOTE: NOTIFYME(motherlode.ucar.edu): OK
    Feb 03 16:02:57 notifyme[10740] INFO:     3914 20060203150256.459 NEXRAD2 
428041  L2-BZIP2/KFTG/20060203145739/428/41
    Feb 03 16:02:57 notifyme[10740] INFO:     8135 20060203150256.596 NNEXRAD 
11127590  SDUS21 KBTV 031459 /pN2STYX
    Feb 03 16:02:57 notifyme[10740] INFO:     4964 20060203150256.597 NNEXRAD 
11127591  SDUS52 KRAH 031502 /pN0RRAX
    ...

Is this correct (there was nothing after the "OK")?

If so, then either 1) the product-queue on "rsaintrf" didn't have any
data-products that were created during the last hour; or 2) some very
unusual IP-packet filtering is going on.

Brice, would you please check the LDM log file on "rsaintrf" for
messages corresponding to the notifyme(1) output that Jackie saw.  The
relevant time should be around 2006-02-02 21:39:07 UTC.  I suggest
searching for the strings "noti" and "ftpsvr".

> I also made the recommended changes to our ldm configuration file and
> restarted ldm. 

I take it, however, that "ftpsvr" still isn't receiving data-products
from "rsaintrf"?

Regards,
Steve Emmerson