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[IDV #HTW-290788]: Trouble running IDV

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  • Subject: [IDV #HTW-290788]: Trouble running IDV
  • Date: Thu, 11 Jan 2024 10:40:02 -0700
> Hello,
> 
> I downloaded IDV. Although the installation process worked smoothly,
> whenever I open the program, the GUI opens, and I can see a menu with
> some options, but the IDV seems perpetually busy, and the map of the US
> that should come up open. I am a Mac user, and I have Monterey installed.
> 
> Could you please help me figure out what's going wrong?
> 
> Best,
> Giuseppe
> 
> 
> [image: U H Manoa seal]
> 
> *Giuseppe Torri*
> Associate Professor, Department of Atmospheric Sciences
> (808) 956-2564 | address@hidden
> gtorri.com <http://www.giuseppetorri.com>
> 
> 
Hi Giuseppe,

Is this the first time you installed the IDV? Could you send me a screen shot of
the IDV after you launched it? Also, the System Report of your Mac (Apple > 
about Mac > System Repot).

Thanks,
Yuan

Ticket Details
===================
Ticket ID: HTW-290788
Department: Support IDV
Priority: Normal
Status: Open
===================
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