[IDV #VHW-387030]: Problem Support

> Full Name: M Gazali Rachman
> Email Address: address@hidden
> Organization: University Brunei Darussalam
> Package Version: 6.2u2 build date:2023-12-05 18:26 UTC
> Operating System: Windows 10
> Hardware: Java: home: C:\Program Files\IDV_6.2u2\jre version: 1.8.0_302 
> j3d:1.6.1 fcs fcs
> Description of problem: There was an error accessing the image with the url:
> https://neo.gsfc.nasa.gov/wms/wms?service=WMS&VERSION=1.3.0&REQUEST=GetMap&LAYERS=BlueMarbleNG&CRS=CRS:84&STYLES=&SRS=CRS:84&FORMAT=image%2Fpng&BBOX=-180.0,-90.0,180.0,90.0&WIDTH=2056&HEIGHT=2056&transparent=TRUE
> Could not load 
> resource:https://neo.gsfc.nasa.gov/wms/wms?service=WMS&VERSION=1.3.0&REQUEST=GetMap&LAYERS=BlueMarbleNG&CRS=CRS:84&STYLES=&SRS=CRS:84&FORMAT=image%2Fpng&BBOX=-180.0,-90.0,180.0,90.0&WIDTH=2056&HEIGHT=2056&transparent=TRUE
> 
> ******************
> Stack trace:
> java.io.FileNotFoundException: Could not load 
> resource:https://neo.gsfc.nasa.gov/wms/wms?service=WMS&VERSION=1.3.0&REQUEST=GetMap&LAYERS=BlueMarbleNG&CRS=CRS:84&STYLES=&SRS=CRS:84&FORMAT=image%2Fpng&BBOX=-180.0,-90.0,180.0,90.0&WIDTH=2056&HEIGHT=2056&transparent=TRUE
> at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1350)
> at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1256)
> at ucar.unidata.util.IOUtil.getInputStream(IOUtil.java:1240)
> at ucar.unidata.data.gis.WmsDataSource.getDataInner(WmsDataSource.java:401)
> at ucar.unidata.data.DataSourceImpl.getData(DataSourceImpl.java:2414)
> at ucar.unidata.data.DirectDataChoice.getData(DirectDataChoice.java:333)
> at ucar.unidata.data.DataChoice.getData(DataChoice.java:628)
> at ucar.unidata.idv.control.WMSControl.readImageData(WMSControl.java:984)
> at ucar.unidata.idv.control.WMSControl.loadImage(WMSControl.java:900)
> at ucar.unidata.idv.control.WMSControl.access$200(WMSControl.java:110)
> at ucar.unidata.idv.control.WMSControl$2.run(WMSControl.java:877)
> at ucar.unidata.util.Misc$3.run(Misc.java:1243)
> 
> 
> 
Hi M Gazali,

I tried the blue marble WMS and can not reproduce your problem. I wonder if 
this is the server side
problem. Please try again and let me know.

Thanks,
Yuan

Ticket Details
===================
Ticket ID: VHW-387030
Department: Support IDV
Priority: Normal
Status: Open
===================
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