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[IDV #PCG-849921]: authentication dialog problems, again
- Subject: [IDV #PCG-849921]: authentication dialog problems, again
- Date: Mon, 13 Nov 2023 15:38:21 -0700
> > Hello Yuan.
> > This is not my first time reporting this bug - many times over the years.
> > Even though I have an authentication.xml file saved, and the server worked
> > OK earlier, the authentication dialog comes up, but it is garbled: it does
> > not even show the boxes to type credentials into! (see screenshot attached)
> >
> > The problem is intermittent, but has happened twice today, to a student and
> > to me. About 20% of the attempts made from this room today.
> >
> > Something about this dialog process is broken. Not sure if there is any
> > fix, lengthening a delay time to a colliding thread or something? It’s a
> > pain, and makes me not able to really use this bundle with more than a very
> > small group, and even then it crops up.
> >
> > Cheers,
> > Brian
> >
> >
> > data URL:
> > dods://goldsmr4.gesdisc.eosdis.nasa.gov:443/dods/M2T1NXLND
> >
> > full bundle:
> >
> >
> > [cid:e034fd36-8550-462a-9678-a8acfc8056e4@namprd07.prod.outlook.com]
> >
> >
> >
> >
> Hi Brian,
>
> This bug is very difficult to trace since it is intermittent, I will look
> into it.
>
> Yuan
Hi Brian,
If the authentication information is correctly stored in the
authentication.xml, this dialog is not supposed to popup. Do you
get this interface to popup around 20% of the attempts? Or in 20% of attempts
the popup interface garbled?
Please help me understand your workflow, I can not reproduce this locally in my
setting.
Yuan
Ticket Details
===================
Ticket ID: PCG-849921
Department: Support IDV
Priority: Normal
Status: Open
===================
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