[IDV #IRU-115941]: IDV hangs on macOS Ventura

> > > Hi Yuan: We have a couple of M1 machines here, and there is no problem
> > > running McIDAS-V. However, mine is an Intel; so, I'm guessing it's
> > > related to that.
> > >
> > > Dave
> > >
> >
> > Yes, I was able to verify this on my local system. I will discuss this with 
> > SSEC folks in our next week meeting.
> >
> > Yuan
> 
> Dave,
> 
> Yesterday I tested on my kid's Mac book that is 5 years old machine and the 
> IDV hangs as you experienced, but this
> morning, I tried on the office machine, Macbook Pro, no problem at all, see 
> the attached. We need to figure out
> what is this problem.
> 
> Yuan

After carefully comparing and research online, I think this is the issue of 
some Intel build in graphic card drivers. My office
Macbook's graphic is "Intel HD graphics 630" and my personal Macbook is "Intel 
Iris Plus Graphics 655". I wonder what is your
Macbook's graphic card driver.

Yuan
> 
> 
> > > On 6/20/23 5:11 PM, Unidata IDV Support wrote:
> > > >> Yuan: Another data point:
> > > >>
> > > >> I have Intel; the other person has M1 chip. When she installed the
> > > >> McIDAS-V nightly build, McV starts up. Mine still fails.
> > > >>
> > > >> Dave
> > > > Hi Dave,
> > > >
> > > > I just updated my personal Macbook air with M1 chip to Ventura, and 
> > > > have no problem with the IDV running.
> > > >
> > > > I wonder if you can rename the .unidata folder and try again.
> > > >
> > > > Yuan
> > > >> On 6/20/23 11:31 AM, David Santek wrote:
> > > >>> Hi Yuan: I had someone here upgrade their OS from Monterey to Ventura.
> > > >>> McIDAS-V used to work with Monterey, but now it doesn't with Ventura.
> > > >>>
> > > >>> Also, I checked .unidata/idv/DefaultIdv and I don't see any large
> > > >>> files in there.
> > > >>>
> > > >>> Best,
> > > >>> Dave
> > > >>>
> > > >>> On 6/20/23 11:15 AM, Unidata IDV Support wrote:
> > > >>>>> Hi,
> > > >>>>>
> > > >>>>> I downloaded and installed the latest supported version of IDV last
> > > >>>>> week. I'm running macOS Ventura and IDV hangs when 'Loading
> > > >>>>> Defaults'. I
> > > >>>>> see the same behavior with McIDAS-V.
> > > >>>>>
> > > >>>>> Any suggestions? Or, has anyone else seen this problem?
> > > >>>>>
> > > >>>>> Thanks,
> > > >>>>> Dave
> > > >>>>>
> > > >>>>>
> > > >>>> Hi Dave,
> > > >>>>
> > > >>>> You are the first user to report this problem with Ventura, I am
> > > >>>> running the older
> > > >>>> version, I will try to find anyone near me to see if they can
> > > >>>> reproduce your problem.
> > > >>>>
> > > >>>> In the meantime, check the .unidata/idv/DefaultIdv folder to see any
> > > >>>> unreasonably big
> > > >>>> file there.
> > > >>>>
> > > >>>> Yuan
> > > >>>>
> > > >>>> Ticket Details
> > > >>>> ===================
> > > >>>> Ticket ID: IRU-115941
> > > >>>> Department: Support IDV
> > > >>>> Priority: Normal
> > > >>>> Status: Open
> > > >>>> ===================
> > > >>>> NOTE: All email exchanges with Unidata User Support are recorded in
> > > >>>> the Unidata inquiry tracking system and then made publicly available
> > > >>>> through the web.  If you do not want to have your interactions made
> > > >>>> available in this way, you must let us know in each email you send to
> > > >>>> us.
> > > >>>>
> > > >>>>
> > > >> --
> > > >> David Santek
> > > >> CIMSS/SSEC
> > > >> University of Wisconsin-Madison
> > > >> 1225 W. Dayton St.
> > > >> Madison, WI  53706
> > > >> Phone: 608-263-7410
> > > >>
> > > >>
> > > >
> > > > Ticket Details
> > > > ===================
> > > > Ticket ID: IRU-115941
> > > > Department: Support IDV
> > > > Priority: Normal
> > > > Status: Open
> > > > ===================
> > > > NOTE: All email exchanges with Unidata User Support are recorded in the 
> > > > Unidata inquiry tracking system and then made publicly available 
> > > > through the web.  If you do not want to have your interactions made 
> > > > available in this way, you must let us know in each email you send to 
> > > > us.
> > > >
> > > >
> > > --
> > > David Santek
> > > CIMSS/SSEC
> > > University of Wisconsin-Madison
> > > 1225 W. Dayton St.
> > > Madison, WI  53706
> > > Phone: 608-263-7410
> > >
> > >
> >
> 


Ticket Details
===================
Ticket ID: IRU-115941
Department: Support IDV
Priority: Normal
Status: Open
===================
NOTE: All email exchanges with Unidata User Support are recorded in the Unidata 
inquiry tracking system and then made publicly available through the web.  If 
you do not want to have your interactions made available in this way, you must 
let us know in each email you send to us.