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[IDV #GRV-257469]: IDV
- Subject: [IDV #GRV-257469]: IDV
- Date: Thu, 10 Dec 2020 12:44:23 -0700
> Hello,
>
> I have installed IDV 5.7 the usual way on my CentOs machine. When I launch
> it the interface appears for 3-4 seconds then disappears.
>
> I also tried Webstart (idv.jnlp), same problem. I tried adding more memory
> (1024 instead 512) it doesn't help.
>
> Any suggestion to solve this issue.
>
> Thank you.
>
> Youssef BENNOUNA
>
>
Hi Youssef,
It is good to use the installer and launch the IDV. The problem you described
here is likely
something to do with the graphic card driver, you need to update the driver
before launching the
IDV. Webstart may have some issue with the Java security setting, I believe the
signing certificate maybe expired.
Yuan
Ticket Details
===================
Ticket ID: GRV-257469
Department: Support IDV
Priority: High
Status: Closed
===================
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